Residential Case Manager
Transitions Mental Health Asso·San Luis Obispo, California
Transitions Mental Health Asso·San Luis Obispo, California
Provide supportive case management and semi-independent housing support for adults with severe mental illness to promote recovery and autonomy. Duties include assisting with independent living skills, managing psychiatric crises, and maintaining facility cleanliness and documentation.
Position Title: Residential Case Manager PROGRAM/LOCATION: Community Residential Programs / San Luis Obispo
The Community Residential Program (CRP) provides long-term, affordable, semi-independent housing with supportive case management for adults living with severe mental illness who are actively engaged in treatment through San Luis Obispo County Behavioral Health. CRP promotes recovery, autonomy, and community integration by offering a stable home environment with individualized support that empowers residents to reach their highest level of independence. Case Managers for the Community Residential Program are expected to support residents in maintaining long-term, stable housing while encouraging independent living skills and self-sufficiency. Case Managers for the Community Residential Program are expected to supervise the general health, safety, and social rehabilitation of clients. They also perform moderate facility maintenance, function as positive role models, promote cooperation and harmony in communal living, and uphold and promote the program philosophy in all duties performed. This position is full time, 40 hours a week, including weekends, the regular weekly work schedule for this position is Wednesday through Sunday.
Transitions – Mental Health Association is a leading non-profit agency committed to providing comprehensive mental health services and support to individuals and families by inspiring hope, growth, recovery and wellness in our communities. TMHA has decades of experience with teams of compassionate staff. TMHA is a driving force in improving mental health and wellness in our communities and a supportive and inclusive work environment that values diversity and individual contributions.
Transitions Mental Health Association is a nonprofit organization dedicated to eliminating stigma and promoting recovery and wellness for people with mental illness through work, housing, community and family support services.
AND DUTIES: 1. Assist residents in all aspects of independent living including the development of social, vocational, and effective life management skills; and assisting residents with proper nutrition, cooking, shopping, budgeting, housecleaning and maintenance, and personal hygiene. 2. Recognize and be available to clients in psychiatric crisis or emotional distress and teach appropriate coping and conflict resolution skills. Provide counseling and emotional support. 3. Facilitate recreational, educational, or other program activities. This may include transporting clients, encouraging client participation, and modeling appropriate social behavior. 4. Facilitate client and house meetings weekly. House meetings provide opportunities for education, discussion and mediation between housemates. Client meetings provide opportunities to discuss individual clients’ needs and goals. 5. Assume the role of advocate in all aspects of clients’ needs and goals. This may include familiarizing clients with and encouraging the usage of community resources, support systems, services, and opportunities; and assisting clients in building healthy peer and familial support networks. 6. Promote, encourage and maintain trauma-informed practices in all services and activities. 7. Practices and promotes, both individually and in team meetings, the Collaborative Communication Guidelines. 8. Assist clients in determining, developing, and carrying out their own goals; review plans and goals, evaluate progress, and foster independence. 9. Maintain the cleanliness and upkeep of the residences; this may include general household chores, yard work, completion and/or reporting of repairs needed, acquisition and disposal of furniture, and assisting clients in maintaining a clean and sanitary living environment. Complete monthly facility checks. 10. Complete program paperwork: this may include individual client files, admission/ discharge paperwork, petty cash receipts and vehicle checklists. 11. Medi-Cal billing provides a critical portion of funding for this program. You are expected to reach documentation and billing goals as set by Program Manager and Director. 12. All direct service staff are expected to spend at least 50% of their work time in direct service and support of clients, unless otherwise assigned by your supervisor. 13. Act as agency liaison by consulting, collaborating, and communicating with Program Manager, SLO County Behavioral Health, and other treatment agencies to meet client and program objectives. This may include coordinating referrals and/or providing information to other agencies or treatment programs. 14. Attend weekly staff meetings and complete required hours of in-service training. 15. Assume other duties and responsibilities as assigned by the Program Manager.
1. Moderate, physical activity and frequent driving; may include moving or lifting up to 50 lbs. 2. Involves moderate risks that require safety precautions and the risk of exposure to potentially dangerous situations.
1. Seeing 2. Hearing 3. Speaking 4. Stooping/Bending 5. Moving around office 6. Moving between offices/clients 7. Driving 8. Climbing 9. Lifting/carrying heavy items 10. Computer use 11. Pushing/pulling/dragging items 12. Standing for long periods 13. Working outside 14. Using hands/fingers
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.
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