Tufts Medicine·Lowell, Massachusetts
The RN Case Manager coordinates timely assessments, discharge plans, and care transitions for a designated caseload of patients. They collaborate with healthcare teams and insurance companies to ensure cost-effective care and successful patient outcomes.
Job Overview The RN Case Manager manages a designated caseload to coordinate and complete timely assessment, planning, implementation and evaluation of discharge plans and care transitions across the continuum of care.
1. Massachusetts RN Licensure. 2. 3 Years of RN Experience. 3. Current Basic Life Support (BLS) Certification.
1. Bachelor of Science in Nursing (BSN).
The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. Interviews and collects specific information and data from patients and families, contributes to the identification of specific physical, emotional, educational and cultural needs of those patients. Maintains documentation of assessment findings, discharge arrangements, and actions taken according to departmental guidelines. Completes a discharge assessment, to include appropriate documentation, according to established policies and procedures. Identifies barriers to efficient cost-effective provision of care. Identifies expected outcomes individualized to the patient. Collaborates with physician, healthcare team, and the patient/family in decision making and planning of care during hospitalization and in anticipation of discharge. Implements the plan of care to achieve the identified expected outcomes for the patient. Utilizes community and other resources and systems to implement the plan facilitating referrals when appropriate. Provides education for the patients and families and documents according to policy. Coordinates activities related to financial/insurance issues, including providing clinical updates to insurance companies. Coordinates insurance appeals related to discharges and adhering to policies and procedures of Medicare and Medicaid. Assists in achieving unit quality scores which meet or exceed hospital established targets for nurse sensitive quality indicators as appropriate for the unit. Physical Requirements: 1. Ability to sit for extended periods of time. 2. Prolonged standing and walking. 3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting. Skills & Abilities: 1. Ability to plan, implement and evaluate data and individual patient needs after emergency department visits. 2. Ability to effectively communicate with patients, families, physicians, and healthcare team. Ability to analyze, evaluate multiple solutions, and solve complex problems using well developed critical & analytical thinking skills. 3. Knowledge of and application of the nursing process. 4. Excellent time management skills needed to prioritize competing priorities. 5. Requires the ability to work independently and establish an effective working relationship with healthcare providers in physician’s offices, community agencies, hospitals and other healthcare facilities. 6. Maintains working knowledge of specific benefits and reimbursement guidelines, the discharge planning process and applicable federal, state and local regulations. About Lowell General For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most. About Tufts Medicine A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $48.60 - $61.96
Candidates must hold a Massachusetts RN license, have at least 3 years of RN experience, and possess a current BLS certification. A Bachelor of Science in Nursing (BSN) is preferred.
Market context
In Massachusetts, nursing roles often draw steady demand, especially in specialty settings like oncology where prior RN experience can matter. These positions are competitive because employers commonly look for an active RN license, an ADN at minimum, and prefer candidates with oncology background and a BSN. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to highlight oncology experience, licensure, and any relevant advancement or recognition achievements.
