West Tennessee Healthcare·Dyersburg, Tennessee
Responsible for providing, coordinating, and monitoring case management services for a diverse caseload of mental health consumers. This includes conducting comprehensive assessments, developing action plans, and providing crisis assistance and daily living support.
Summary: Responsible for providing, coordinating and monitoring a variety of Case Management Services to a designated caseload of Mental Health consumers. Caseload may be any combination of Mental Health consumers ranging from pediatric, adolescent, adult and/or geriatric ages. Under the supervision of the Clinical Manager, Case Manager is responsible for providing, coordinating and monitoring services for their respective caseloads, eight hours per day, five days per week. Employee is subject to on call by the Department as designated by the needs of the agency. ESSENTIAL JOB FUNCTIONS: Completes a comprehensive assessment of the consumer’s strengths, current status and goals to ensure necessary services are provided. Develops an action plan with the consumer to obtain service goals. Provides crisis assistance in situations where immediate attention is warranted. Provides daily living assistance to help the consumer achieve service plan goals and enhance their ability to live independently or in a home with others. Provides linkage, referral and advocacy and services to help the consumer access and mobilize resources to meet their needs. Completes required records, forms and other documentation according to agency guidelines. Meets or exceeds agency standards related to productivity and timely completion of paperwork. Have daily interactions with clients who are mentally ill, seriously emotionally disturbed and/or chemically dependent who, due to their impairment, are at high risk for labile, volatile and/or unpredictable behavior. Performs related responsibilities as required or directed. Participates in QA&I, Utilization Management and other agency functions. Adheres to Case Management Guidelines/Standards as noted by TennCareStandards. JOB SPECIFICATIONS: EDUCATION: Must have skills and proficiencies in the principles, concepts and techniques of the Mental Health Profession. Individual must have at least a Bachelor’s degree in a behavioral health-related field of counseling, psychology, social work, sociology, or a behavioral science field or must be licensed as an RN. Individuals with a Bachelor’s degree in an area other than behavioral health must have fifteen (15) college level semester hours of coursework in behavioral health or one (1) year of work experience in behavioral health setting. LICENSURE, REGISTRATION, CERTIFICATION: Have a valid driver’s license. Emergency behavior management training within 90 day orientation period and maintained throughout employment. EXPERIENCE: One year of behavioral health care experience preferred. NONDISCRIMINATION NOTICE STATEMENT
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Requires a Bachelor's degree in a behavioral health-related field or a nursing license (RN), along with a valid driver's license. One year of behavioral health care experience is preferred.
Market context
Behavioral-health roles in Tennessee are often tied to schools, community programs, and outpatient settings serving children and adolescents, so employers usually look for candidates with direct youth mental-health experience. This type of role can be competitive because the posting asks for a specific degree-and-experience mix, plus prior work with children and adolescents; the listed requirements and benefits are AI-summarized from the original job description to save you research time. Before applying, match your resume to the exact experience path and highlight any youth-focused interventions, crisis support, or family engagement work.