PATH Outreach Case Manager
Bridgeways·Everett, Washington
Bridgeways·Everett, Washington
Provide direct outreach and case management to individuals experiencing homelessness to facilitate engagement in housing and behavioral health services. Manage administrative tasks including data entry into HMIS and maintaining client records in compliance with HIPAA.
Description SUMMARY Provides direct service with program recipients and completes administrative tasks to assist the PATH Program Manager in providing outreach and case management services to individuals experiencing homelessness who are not engaged in supportive community services.
Position: Full-time
$27.65 -$29.70/ hour
Our benefit programs have been curated to provide employees with multiple options and comprehensive coverage including: Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year. Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $39 biweekly (must work 30+ hrs/week) Optional Life Critical Illness, Illness, and Pet Insurances available. 401k with immediate vesting and employer contributions of 3% gross salary following 1 year of service. 100% Employer Paid Benefits: Mental health coverage through Teledoc Mental Health that includes both therapists and psychiatrists. Roadside Assistance for all employees. Long Term Disability Insurance (must work 30+ hrs/week) Teledoc Health Coverage (if working <30 hrs/week) Vision, prescriptions, and entertainment discounts
Understands and practices safekeeping of client-protected health information per Bridgeways’ HIPAA policies and procedures. Maintain a reliable attendance record and adhere to scheduling requirements based on business and clients’ needs. Provides direct outreach and case management services to facilitate engagement in behavioral health, housing, and other social services. Completes paperwork/electronic documentation, collecting and entering required data into the Homeless Management Information System (HMIS), and documenting all work appropriately in Bridgeways’ Electronic Medical Record system. Provides case management/information and referral to other community resources; supportive counseling as appropriate utilizing Motivational Interviewing to facilitate coordination with other resources. Assists individuals in the community to obtain necessary documentation for benefits and to coordinate service provision. Documents and submits all paperwork required for services provided in a timely and accurate manner to ensure compliance. Represents Bridgeways in community and regional activities, committees, and work groups as requested. Establishes liaisons and relationships with appropriate community agencies to meet necessary current and future housing needs. Stay abreast of WA State landlord-tenant law, screening laws and procedures, and other appropriate laws and ordinances pertaining to housing regulation.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CERTIFICATES, LICENSES, REGISTRATIONS Ability to pass the background check. Must have or be able to obtain a Washington State Driver's License
OTHER SKILLS AND ABILITIES Ability to promote housing services offered by Bridgeways in community settings. Ability to learn and utilize electronic medical records for confidential and safe record-keeping that conforms to agency requirements.
REASONING ABILITIES Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to understand broad conceptual terms and specify fine details of concepts used in developing and implementing programs, policies, and procedure.
OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
At Bridgeways, our commitment to equity, dignity, and opportunity for all remains steadfast. We exist to challenge systemic barriers and create lasting change for individuals and communities facing significant challenges, especially those living with mental health challenges and other marginalized identities. As a social enterprise, we take pride in fostering a supportive and inclusive environment. Whether through stable housing, meaningful employment, or welcoming spaces that celebrate diversity, our work is rooted in compassion and a deep commitment to equity.
We believe everyone deserves fair treatment, access, and opportunity regardless of identity, background, or circumstances. We are dedicated to breaking down barriers and advocating for the resources that empower people to meet their goals.
This is not just what we do—it’s who we are.
Market context
Behavioral health positions in Washington are typically supported by steady demand from outpatient, community, and telehealth settings. These roles are competitive because employers often look for a current unrestricted clinical license, experience with evidence-based therapy, and the ability to work from a HIPAA-compliant home office. Review the AI-summarized requirements and benefits here to quickly confirm fit, then verify your license status and prepare examples of your therapy approach before applying.
