UPMC·Altoona, Pennsylvania
The role involves responding to mobile and telephone crisis calls to provide supportive counseling and psychiatric assessments. Responsibilities include managing a caseload, coordinating referral services, and completing clinical documentation.
UPMC WPH Altoona Crisis Services is Blair County’s premiere crisis program.
With expansion program in mobile and other departments, as well as a brand-new Consumer milieu we are looking for highly skilled caring professionals to join our team.
Under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services.
Primary responsibility is responding to mobile crisis calls from community professionals and persons within Blair County.
This includes, but is not limited to, answering questions, obtaining clinical information, and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.
Up to $5000 Sign on Bonus available!
Manages a caseload for the shift Obtaining clinical information in the medical record Provide supportive counseling to consumers to promote stability. Work efficiently and independently in crisis setting Support consumer and negotiates appropriate referral services. Collaborates with the Clin II such case consultations Meets documentation and completes all required paperwork. Completes face to face crisis assessments Responding to telephone calls from consumer(s) community and natural supports Manages crisis situations effectively Complete case reviews
Requires a Bachelor's degree in Psychology, Counseling, or Social Work with two years of experience, or a Master's degree in those fields. Must possess specific clearances including CPR, CCMC, and various Act clearances.
Market context
Behavioral health employers in Pennsylvania often seek candidates with direct patient care experience, and roles can be more competitive when applicants also bring phlebotomy certification or experience in crisis, detox, or acute psychiatric settings. This posting requires a high school diploma or GED plus at least one year of patient care experience, and the listed requirements and benefits are AI-summarized from the original job description to save you research time. If you’re considering applying, review whether your experience matches the setting and be ready to highlight any behavioral-health or phlebotomy background.