UPMC·New Castle, Pennsylvania
Responsible for the assessment and navigation of patients and families within the Emergency Department to facilitate disposition planning and bed placement. Collaborates with psychiatrists and staff to manage patient flow and ensure effective communication regarding care.
UPMC Western Behavioral Health is hiring a casual Behavioral Health Navigator I to support UPMC Jameson!
The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the UPMC Jameson Emergency Department.
They will develop initial treatment plan to facilitate disposition planning and assists with bed placement or disposition planning.
They will have the ability to identify acuity level of patient and facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition.
The incumbent will work at least 6 4-hour on-call shifts per month.
Shift times may vary but will include mostly overnights and weekends.
Free parking available on site. *UNDERGRADUATE & GRADUATE (IF APPLICABLE) TRANSCRIPTS MUST BE INCLUDED WITH YOUR APPLICATION*
Meet standards for documentation and completes all required paperwork, including psychiatric evaluation, commitment paperwork. Demonstrate ability to utilize DSMV and to develop provisional diagnosis. Demonstrate knowledge of mental health laws and reviews inpatient commitment for accuracy, competencies and proper time frames. Knowledge of insurance programs, processes and able to obtain authorizations as needed. Participate in interdisciplinary activities such as staff meetings and other committees as assigned. Maintain competency requirements. Learn and utilize up-to-date technology in delivery of patient care for assessment and disposition/referral planning. Efficiently take a sizable volume of calls and disposition callers to meet their needs rapidly Follow outpatient scheduling or referral documentation guidelines Responds rapidly to appointment or inpatient admission requests through email, phone, or voicemail Review and summarizes the patient information for admissions to a behavioral health unit and triaging patient for appropriate placement Ability to verbally present the case to physicians and others Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic Provides accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner Demonstrates expertise in accessing social systems by providing resource-specific information to patients and families, initiating contact with appropriate resources and facilitating the patient/family's ability to accept referrals.
Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
Requires a Bachelor's degree in Psychology, Counseling, or Social Work with one year of experience, or a Master's degree in those fields. Must possess CPR and CCMC certifications along with various state and FBI clearances.
Market context
Behavioral health employers in Pennsylvania often seek candidates with direct patient care experience, and roles can be more competitive when applicants also bring phlebotomy certification or experience in crisis, detox, or acute psychiatric settings. This posting requires a high school diploma or GED plus at least one year of patient care experience, and the listed requirements and benefits are AI-summarized from the original job description to save you research time. If you’re considering applying, review whether your experience matches the setting and be ready to highlight any behavioral-health or phlebotomy background.
