Abode·Santa Clara, California
Provide clinical case management and therapeutic services for residents with serious mental health and substance use disorders using an Assertive Community Treatment model. Responsibilities include conducting assessments, developing treatment plans, and coordinating with community agencies for recovery support.
Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Health and Wellness Navigator for our Kifer Senior Apartments program in Santa Clara County.
The Health and Wellness Navigator will provide clinical/therapeutic services, with focus on substance use disorders, on an Assertive Community Treatment team. This team will do outreach, engage, house, and provide wrap around clinical services for all residents. The residents are referred to by the County Office based on county data and other assessment processes as being the most frequent users of emergency services, criminal justice, and other homeless/county services. Program participants will have Serious Mental Health Disorders, Substance Use Disorders, and/or Chronic Health Conditions.
You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.
Provide clinical case management services, including rehabilitative services, brokerage, collateral, and therapy to residents utilizing an Assertive Community Treatment model.
Complete assessments and develop treatment plans for participants resided at the site.
Collaboratively work with participants to develop and work on their recovery goals
Meet with prospective participants, conduct outreach, and initial intakes and assessments
Act as lead on team on substance use disorder issues
Utilize Motivational Interviewing techniques to explore participants' substance use/dependency, encourage reduction, provide support to clients moving towards abstinence and/or provide Relapse Prevention services
Develop relationships with community agencies providing outpatient and residential drug and alcohol services and support participants in connecting to their services
Perform mental status exams, as well as safety assessments that include suicide, homicide, and gravely disabled assessments with participants on an on-going basis
Other duties as assigned.
Excellent verbal & written communication, organizational, and time management skills.
Strong analytical and problem-solving skills with meticulous attention to detail.
Ability to work well independently and collaboratively with teams.
Understanding of the following evidence-based practices: Housing First, Motivational Interviewing, Harm Reduction, Psychosocial Rehabilitation, and Relapse Prevention Therapy.
Strong skills completing assessments, treatment plans and expertise in clinical writing.
Practiced in rigorous clinical work while meeting deadlines for billing, progress notes, and treatment plans.
Experience in completing assessments and treatment plans.
Experience in a high volume of clinical writing.
Experienced in the practice of effectively intervening in crisis situations, with de-escalation techniques.
Proficiency in Microsoft Office programs, systems, and platforms.
Ability to learn and use required mobile devices and business-related applications.
Understanding and practice of culturally sensitive components of direct service delivery through open dialogs and self-exploration with diverse groups.
Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.
Position
Classification: This position is classified as on-site. This means the employee is expected to perform work at an Abode approved office or worksite.
Remote
Work
Option: Voluntarily Elected Remote Work may be permitted depending on business needs and circumstances and is approved by management. No remote work stipend is provided.
Must be able to work in a shared office environment with moderate to high noise level with frequent contact and interruption.
Multi-level buildings with stairs and/or ramps.
Some travel by car throughout the county region and surrounding areas.
This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace
Requires a high school diploma and at least 2 years of experience in substance recovery and working with chronically homeless populations or those with serious mental illness. A valid California Driver's License, personal vehicle, and CADACC I or II certification are preferred.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.
