The LVN Runner provides real-time clinical phone triage and performs as-needed patient visits to cover schedule gaps. They are responsible for assessing patient symptoms and coordinating care updates with the primary Case Manager.
The LVN Runner provides real-time clinical phone coverage and performs PRN (as-needed) patient visits during business hours. This role bridges gaps in the visit schedule — covering call-offs, urgent patient needs, and same-day requests — while triaging incoming clinical calls and routing them appropriately under RN and Medical Director oversight.
Key Responsibilities Answer and triage incoming clinical calls from patients, families, and caregivers during business hours Assess symptoms/concerns by phone and determine urgency; escalate to the on-call RN, Case Manager, or Medical Director as needed Perform PRN visits, including but not limited to: symptom management, wound care, medication administration, vital signs, and general nursing assessment Cover unplanned visit gaps (RN/LVN call-offs, same-day admission needs, urgent family requests) Document all calls and visits accurately and timely in the EMR per agency policy Communicate visit findings and care plan updates to the primary Case Manager/RN Coordinate with scheduling/intake staff on same-day visit assignments Maintain compliance with hospice regulations, infection control standards, and agency policies
Active LVN license in good standing Minimum 1–2 years clinical experience; hospice or home health experience strongly preferred Comfortable with phone-based triage and independent field visits Reliable transportation; valid driver's license and auto insurance Strong communication and prioritization skills — this role requires shifting between phone coverage and field visits throughout the day Physical Requirements Ability to travel to patient homes/facilities within the service area Ability to lift/carry supplies (up to ~25 lbs) and perform hands-on nursing care This is a remote position.
Candidates must hold an active, unrestricted LVN license in California and have 1-2 years of clinical experience. Reliable transportation and a valid driver's license are required for field visits.