Medical Assistant II (CMA/RMA)

Job Description: Summary

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This is a great opportunity for someone who thrives in a fast-paced environment, enjoys connecting with people, and is passionate about healthcare. Your attention to detail, teamwork, and dedication to service will have a direct impact on the health and wellness of our community. The Medical Assistant II travels regularly between designated clinics to support clinical workflow optimization and ensure adherence to standardized clinical pathways. Working under the direct supervision of a physician or other licensed provider, the incumbent partners with multidisciplinary teams to deliver efficient patient care, accurate documentation, and a consistent patient experience throughout the region.

This position works independently on routine assignments and moderately complex tasks under general supervision. Decisions impact patient flow, care team effectiveness, clinical pathway compliance, and operational outcomes across multiple clinic sites. The role requires adaptability, strong organizational skills, and the ability to quickly integrate into varying clinical environments.

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How will you make an impact & Requirements

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Key Responsibilities

• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
• Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
• Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
• Supports providers with patient triage, care coordination, and transitions across clinical settings.
• Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.
• Accurately documents clinical data, provider instructions, and patient updates in the electronic health record (EHR).
• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.
• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.
• Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment.
• Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
• Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
• Demonstrates excellent guest service to internal team members and patients.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• 1+ years of experience in a physician's office, clinic, or hospital setting.
• Experience using electronic health record (EHR) systems (Epic, Athena, Cerner, or equivalent).
• Graduate of an accredited Medical Assistant program required.
• Basic Life Support (BLS) certification required.
• Certification or registration (AAMA, AMT, NHA, or equivalent) strongly preferred.
• Bilingual (English/Spanish) preferred.
• Certified in EKG or phlebotomy procedures through an approved program preferred.
• Prior exposure to multi-specialty or hospital-based environments preferred.
• Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight).
• Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
• Knowledge of infection control, universal precautions, and sterile technique.
• Competent in assisting with minor procedures, patient preparation, and clinical room setup.
• Proficient in medical terminology, documentation accuracy, and appointment scheduling.
• Availability: Monday-Friday 8:00 AM to 5:00 PM EST.

About Millennium Physician Group

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.

What We Offer

• Health, Dental, and Vision Insurance
• 401(K) Retirement Plan with Matching
• Short & Long-Term Disability
• Employer-Paid Life Insurance
• Paid Time Off, Floating Holidays, and Paid Major Holidays
• Employee Assistance Program (EAP)
• and much more!

How to Apply

ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you are right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!