Behavioral Health Case Manager - 811 Program
Easterseals Louisiana·Shreveport, Louisiana
Easterseals Louisiana·Shreveport, Louisiana
Provide case management services to approximately 25 participants using the Housing First approach to address housing and service needs. Coordinate medical, psychiatric, and social services while maintaining mandated documentation and reporting.
Will provide Case Management Services to a caseload of approximately 25 Participants. Will apply the Housing First approach to serving people with housing and other service needs. Will submit routine reports and outcome data, per contractual requirements, and will utilize Dr. Cloud Will conduct necessary assessments, complete mandated legal documentation, and complete Individualized Service Plans (ISP) according to funding source and policy timelines. Will plan, schedule, and coordinate meetings with Participants, and facilitate route home visits as required by stated performance measures. Will research, access, and link to appropriate medical, psychiatric, education, community, and other social services/resources, as indicated by assessments and individual participant preferences. Will communicate and work collaboratively with other providers, leasing managers, and/or landlords to ensure appropriate service provision. Will meet with the supervisor for regularly scheduled meetings and as assigned by the supervisor. Will attend and actively participate in regularly scheduled staff meetings as assigned by the supervisor. Will attend and actively participate in required training, as assigned. IV. COMPETENCIES Problem Solving/Decision Making – Assess needs and consider the course of action to best meet those needs. Monitoring – Monitor participant progress and respond to unmet needs; able to monitor provider service provision and billing practices and ensure accuracy and efficiency. Planning – Establish effective objectives, and priorities, implement plans; anticipate obstacles, and consider alternatives. Coordination – Adjust casework to coordinate efforts with other agencies to ensure consistency and adequate follow-up. Action Orientation – Take initiative rather than passively accepting; take action and attempt to influence events to achieve goals. Work Commitment – Willingly commits extra effort and time to get a job done; identifies with organization goals; exhibits excellent time management abilities. Oral and Written Communication Skills – Ability to exhibit appropriate use of grammar and spelling in written communication, exhibit appropriate use of grammar in oral communication; ensure oral and written communication is professional. Building Relationships – Able to establish rapport with participants, Easterseals’ staff and administration, program funders, and provider agencies. Team Playing – Work cooperatively with other Easterseals Case Managers/Supervisors. Mission Advocacy – Ability to identify with project and Easterseals objectives; adequately, constructively, and directly communicate these objectives.
Bachelor’s Degree in Social Service or Human Services related field. Must have their own reliable transportation. Willing to travel during the day to outlying parishes as required. Able to multitask and meet deadlines. Excellent written and verbal communication skills. Proficiency in the use of Microsoft Office Software (i.e. Word, Excel) and computer literate. Must be a team-player. PHYSICAL REQUIREMENTS with or without reasonable accommodations: The employee is regularly required to operate a computer, file and retrieve written documents, communicate with others on the phone and in-person. The employee is frequently required to walk, sit, use hands, and lift and/or move lightweight items. Ability to move independently within the facility and community. Must be able to travel and meet with participants WORKING CONDITIONS: Work is performed in a normal working office setting that is environmentally controlled and out in the field
Market context
Behavioral-health roles in Louisiana are often driven by ongoing demand for licensed clinicians who can support individuals with serious mental illness in community and outpatient settings. These positions can be competitive because employers typically look for active Louisiana licensure, at least two years of relevant experience, and a valid driver's license, while benefits such as dental, vision, paid holidays, sick leave, and an employee assistance program may help offset the workload. Before applying, confirm your licensure status and driver’s license are current, and note that the requirements and benefits here are AI-summarized from the original job description to save research time.
