Serve as centralized triage for ambulatory clinic social services and medical transportation needs. Manage less complex cases, coordinate care, and analyze patient charts to address social determinants of health.
30am – 5:00pm, no weekends required. Hours may vary based on the operational needs of the department.
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Serve as centralized triage for ambulatory clinic social service case and medical appointment transportation needs.
Delegate and distribute cases to the appropriate UW Health staff personnel, complete documentation and reports, and manage less complex cases including: coordination of care and facilitation community-based referrals.
Apply Trauma Informed principles with all interactions.
Complete patient needs assessments and analyze chart documentation in order to optimize interventions that address social determinants of health barriers that impact adherence to care and the patient's wellbeing.
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
• Bachelor's Degree in psychology, social work, counseling, or other behavioral science related degree Required
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Job Description: UW Medical Foundation benefits
Requires a Bachelor's degree in psychology, social work, counseling, or a related behavioral science. Must have at least one year of related experience working with diverse populations with complex social and emotional needs.
Market context
Ambulatory social work specialists in Wisconsin primary care settings are often needed to help patients navigate behavioral health, social needs, and care coordination in outpatient clinics. These roles can be competitive because employers look for a bachelor’s degree in a behavioral science, at least one year of related experience with diverse populations, and comfort working with complex social and emotional needs. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show direct experience in primary care or community-based support.
