LCMC Health·Metairie, Louisiana
Perform clinical tasks including measuring vital signs, preparing equipment, and collecting laboratory specimens. Handle administrative duties such as scheduling appointments, updating electronic medical records, and managing patient flow.
Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider. Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic. Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure. Provides for comfort needs of patients with consideration of age and special needs. Demonstrates a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, cleaning and disinfecting of equipment (between patients and at clinic’s end) according to hospital policy. Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately. Properly collects, prepares, secures laboratory specimens for testing and/or transport when necessary.
Documents appropriately in the patient medical record according to established departmental guidelines. Properly navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments. Prepares safety reports when warranted or as directed by the Clinic Manager/designee. Maintains privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff.
Professionalism and
Support: Demonstrates honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff. Consults and keeps clinic manager informed of clinic activities, requirements, and problems. Demonstrates ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis. Maintains strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner.
Safety and
Infection
Control: Implements standard and transmission-based precautions, per hospital policy. Ensures patient safety during clinic visits, per hospital policy. Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee. Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.
Clerical
Support: Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider. Obtains medical records from outside facilities when needed or requested by medical provider. Scans outside correspondence into the appropriate area of the electronic medical record. Answers the telephone and routes calls promptly to the appropriate person.
Required: High School Diploma/GED or equivalent OR 2 years of work experience.
Requires a High School Diploma or equivalent, or 2 years of work experience. Must hold a Basic Life Support (BLS) certification from the American Heart Association.
Market context
Operations roles in Louisiana often draw steady interest because employers need reliable, safety-minded staff who can keep day-to-day services running smoothly. For this type of role, competition usually centers on driving eligibility, clean records, and prior experience supporting adults with developmental disabilities; this platform’s AI-summarized job requirements and benefits help candidates review the original posting faster. Before applying, confirm your Louisiana driver’s license, insurance, and CPR certification status, and be ready to describe relevant support experience clearly.