AdvisaCare·Portage, Wisconsin
The coordinator is responsible for obtaining benefit information, initial authorizations, and patient liability before clinical care begins. They also handle the scheduling of clinical staff and track physician orders and documentation using the Wellsky/Kinnser EMR platform.
AdvisaCare Home Health is currently accepting resumes for a full-time Home Health Intake Coordinator to join our team at our Kalamazoo/Portage location!
The Home Health Intake Coordinator is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care.
This position also includes scheduling of clinical staff and tracking orders and other pertinent documentation from physicians/ referral sources.
Utilization of Wellsky/Kinnser Agency Manager as EMR platform.
ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for obtaining detailed and accurate benefit information using websites or phone for all insurance companies.
Validate and document all payor information such as patient name, DOB etc., in the Wellsky/Kinnser system.
Clearly document benefit information such as deductibles, co-pay, co-insurance and out of pocket maximums in the patient’s chart.
Obtain start of care authorization for managed care cases not requiring clinical documentation.
Verification of all pre-operative patients prior to scheduled surgery.
Daily/continuous monitoring of task flow screen related to all insurance issues including, but not limited to the following: verify Medicare eligibility, complete insurance verification, review eligibility alerts, obtain initial authorization, re-verify insurance at recertification and resumption of care.
Daily/ continuous monitoring of orders needing to be sent to physicians and follow-up with physician offices as necessary.
Assist intake department, discharge planners and referral sources with contracted insurance issues and patient placement, including obtaining necessary documentation for patient initiation of services.
Responsible for contacting physician offices or patients for information or to clarify benefit.
Scheduling clinical staff once insurance has been verified/ authorization obtained.
Assist billing department with various billing duties.
QUALIFICATION REQUIREMENTS Knowledge of Medicare preferred.
Experience with insurance websites such as CareCentrix, Availity, Priority, etc. preferred.
Knowledge of Wellsky/Kinnser Agency Manager is preferred Experience coordinating with others both internally and externally, including referral sources and internal teams.
Eligible to work in the United States.
Available for weekend referral on-call rotation.
EDUCATION/EXPERIENCE High school diploma or GED Minimum of one (1) year insurance verification, insurance authorization or medical billing experience.
We offer medical/dental/vision benefits, 401K Plan, as well as vacation/sick time and paid holidays.
Join the AdvisaCare family and let's make a difference together!
Candidates must have a high school diploma or GED and at least one year of experience in insurance verification, authorization, or medical billing. Knowledge of Medicare and experience with insurance portals like CareCentrix or Availity is preferred.
Market context
In Wisconsin, administration roles in healthcare settings are typically supported by steady demand from clinics, hospitals, and other patient-facing operations that need organized, reliable support. These roles can be competitive because employers often look for candidates with a high school diploma, about 3 years of phlebotomy or related laboratory experience, strong communication skills, and comfort with physical demands and hazardous materials. Review the full posting carefully and compare the listed duties, since the job requirements and benefits here are AI-summarized from the original description to save research time.
