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Patient navigator

Apicha Community Health Center·New York

$22 - $23/hr·Full Time·On Site·0-2 yrs·Posted 7 days ago
Practice for this role

About the role

Provide field-based case management and navigation services for patients living with HIV/AIDS to ensure engagement in treatment and prevention. Coordinate medical and support service plans, including accompanying patients to appointments and removing barriers to care.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations.

Position Summary

We're looking for a committed, professional full-time Patient Navigator for our Manhattan location.

The ideal candidate is someone who is personable, works well with a diverse population, able to communicate effectively well with medical providers and support staff and has good attention to detail.

The Patient Navigator provides field-based case management services to patients enrolled in the HIV care coordination program.

Patient Navigator is the main point of contact for the patient.

The Patient Navigator builds strong relationships with HIV positive patient in order to help them connected and to stay engage in prevention and treatment services.

Patient Navigator is committed to removing the patient’s barrier to care by identifying critical resources and helping them navigate through health care services and system and to promote patients’ health.

Patient Navigator works closely with the care team which may include doctors, nurses, and other staff in the care team to ensure the patient’s optimal health care outcomes.

Job Responsibilities

  • Provide direct services to person who living with HIV/AIDS under supervision of Care Coordinator.
  • Carries out tasks that are needed to execute the medical and support service plans, including the following: accompanies patients to appointments when required, provides coaching to patients, delivers monthly or weekly health education encounters, performs entitlements reassessment, coordinates logistics for plan adherence reminders, transportation and childcare arrangement.
  • Responsible for field-based following tasks: observes and records patient self-administration of ARVs., assess for and reports any ARV related side-effects, and delivered in the home, CBO, work or any other location that is convenient for PLWHA.
  • Maintain client-related records and other required documentation according to the protocols and standards of APICHA’s Department of Support Services.
  • Working as a part of the unit at the quality assurance and continue quality improvement (CQI) tasks.
  • Represent the agency at various venues to promote agency services.
  • Other activities as assigned.

Qualifications

  • Associate’s degree in human services or social work and at least 12 months experience in patient navigation or similar field.
  • May consider certification as a peer worker by the NYS AIDS Institute Peer Certification, or case management certification by CUCS, or at least 90 hours of documented training equivalent to those required by the NYS Peer Worker.
  • Strong socio-cultural identification with the target population or experience in working with target population required.
  • Fluency in one or more Asian language preferred.
  • Excellent written and verbal communication skills in English required.
  • Ability to communicate well with medical providers and support staff.
  • Ability to work well with diverse population.
  • Ability to handle multiple tasks and stressful environment.
  • Ability to work well within the organizational structure.
  • Ability to work flexible hours including some evenings and weekends.
  • Ability to use common office software (Word, Excel, Power Point). Familiarity with eSHARE preferred.

At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, Vacation and Sick Leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Requirements

Requires an Associate's degree in human services or social work with at least 12 months of experience, or specific peer/case management certifications. Must possess strong socio-cultural identification with the target population and excellent English communication skills.

  • associate degree
  • professional certificate
  • Case Management
  • Quality Assurance
  • Patient Navigation
  • Patient Advocacy
  • Documentation
  • Health Education
  • Interpersonal Communication
  • Crisis Intervention
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Cultural Competency
  • Resource Coordination
  • Multilingual Communication
  • HIV Care Coordination
  • eSHARE

Benefits

  • Life Insurance
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Flexible Spending Account
  • Health Insurance Coverage
  • Employee Assistant Program

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$22 - $23/hr
Location
New York
Posted
Jul 20, 2026
Application
Employer website
AC

Hiring organization

Apicha Community Health Center

Federally-qualified health center providing medical, dental, and support services to New Yorkers of all ages, no insurance necessary

Salary listed on 8 jobs
IndustryMedical Practices
TypeNonprofit
Size51-200 employees
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Market context

Patient Navigator roles in New York

Patient Navigator roles in New York are often tied to care coordination, outreach, and helping patients access services, so employers typically look for candidates with strong interviewing, risk assessment, or epidemiological data collection experience. This role can be competitive because the education path may vary, but the combination of health or social science coursework and practical health promotion experience is important. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show patient communication, documentation, and community-facing experience.

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