The Children's Institute of Pittsburgh·Pittsburgh, Pennsylvania
The Care Support Coordinator develops and implements individualized service plans to promote safety and stability for children and families. Responsibilities include assessing family needs, supervising visitations, and collaborating with community stakeholders to support family preservation.
Careers at Our Amazing Place.
At The Children’s Institute of Pittsburgh, we’ve built our legacy on being amazing.
After more than a century of the highest quality care and service to children and their families, we’re forever proud of our team members who don’t just make a career here – they make a difference.
Job Title: Care Support Coordinator Location: Pittsburgh, PA Schedule: Full-time, Hybrid, Monday–Friday.
Flexible schedule required, including evenings and weekends to accommodate family needs and court orders.
About the Team The Care Support Coordinator position is part of our Family Support Services team.
This team provides a wide array of family support services to help families and children grow stronger, from prevention and reunification services to care coordination services.
All of our programs are built around the idea of permanency — supporting safe, nurturing, and lasting families — and putting the health and safety of the child first.
This position independently develops and implements service plans that promote safety, well-being, and permanency for all assigned clients.
The Care Support Coordinator provides direct, community-based services to families and children with the goal of promoting safety, stability, and well-being. This role involves assessing family needs, developing individualized service plans, supporting parenting skill development, supervising family visitation, and connecting families with appropriate community resources. The Care Support Coordinator is expected to maintain accurate documentation, adhere to regulatory standards, and work collaboratively with county and community stakeholders to support family preservation and reunification. Job responsibilities include:
Assess client and family needs using formal and informal evaluations, referral documentation, and family input.
Develop and implement individualized service plans focused on safety, stability, and parenting capacity.
Complete all required documentation (e.g., service plans, progress notes, contact logs) accurately and on time using the electronic health record system.
Track and meet required billable service delivery targets.
Maintain professional boundaries and confidentiality; model ethical conduct and culturally responsive behaviors in all interactions with families, colleagues, and partners, consistent with agency values.
A bachelor's degree in social work or a relevant human services field is required, along with specific clearances and a valid driver's license. Candidates must have experience in child welfare or a qualifying degree in human services.
Market context
Support-services roles in Pennsylvania are often tied to steady staffing needs in hospitals and care facilities, especially when teams need reliable coverage for patient support and daily operations. These positions can be competitive because employers may prefer candidates with CNA and current BLS credentials, plus prior acute or rehabilitation hospital experience, even when experience is not required. Review the AI-summarized requirements and benefits here to save research time, and confirm your certification dates and hospital experience before applying.
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