Sexual Health Medical Assistant

Check patient into the clinical visit, obtain vital signs, obtain chief complaint or reason for the visit, obtain pertinent past medical history including: current medications, allergies and document the encounter and data into the patients electronic medical record (EMR)

Using the SBARC (situation, background, assessment, recommendation and confirmation) technique to clearly report off to the clinical provider

Perform skills which include: phlebotomy, collect lab specimens, teach patients about STI testing self- collection, complete rapid HIV/ HCV tests, administer vaccines and provide targeted counseling and health education.

In order to provide the skills above required DOH training shall be completed and the additional required documentation in addition to the EMR shall be completed

An HHHRC skills check list shall be used to document readiness and appropriate clinical skill utilization

Complete an HIV intake and linkage/ coordination with HIV medical case managers

Understands utilization of/ eligibility for Ryan White services to include HSPAMM and HDAP for labs and medications covered through the Department of Health

Assist with medication administration, physician/APRN orders, and treatment procedures.

Support patients receiving long-acting injectable treatments (e.g., PrEP and HIV treatment) , HIV treatment) including education and follow-up.

Provide instructions regarding diagnostic tests, procedures, and treatments as appropriate

Guide patients as a navigator through PrEP/PEP initiation/ linkage into HIV care

Remind patients of appointments through acceptable communication modalities and provide medication reminders when appropriate (i.e. Injection window, lab reminders)

Work with the insurance navigation team to connect patients with insurance options and coverage

Work with the Sexual Health Team Manager to complete required quality assurance, data collection requirements and prior authorization completion for medication access, and/ or pharmaceutical based medication access programs (i.e. Gilead Advancing Access, Viiv Connect…)

Coordinate with the medical receptionist team to follow up on phone calls and document calls appropriately in the electronic medical record

Support internal agency and external referrals as needed

Maintain accurate and timely patient records and documentation reflecting current standards of care

Complete and close all patient encounters, chart notes on the same day for patients with urgent needs (i.e. requiring EMS, Police, SI/HI)

Completed and close all patient encounters, chart notes within twenty-four (24) hours of service delivery.

awaiting test results that take multiple days to result

For critical lab results including but not limited to HIV reactive, HCV reactive, RPR reactivity alerting the clinical provider and patient of these results within 12-24 hours, non-critical lab results (normal- i.e. negative G/C) alerting patients within 24-48 hours.

Ensure documentation meets agency, funder, Department of Health, Ryan White, and clinical standards for completeness, accuracy, and timeliness.

Perform administrative duties including scheduling, registration, and patient check-in/out.

Coordinate appointments and verify patient information.

Maintain inventory of medical supplies in the testing rooms and medications and alerts necessary staff needed to refill/ replace.

Prepare treatment rooms and assist providers during procedures.

Ensure compliance with documentation standards, protocols, and clinical workflows.

Assist in training new staff on clinical procedures and workflows.

Participate in quality assurance and continuous improvement activities.

Ensure adherence to clinical protocols, safety standards, and regulatory requirements, and participate in yearly skills training and education.

Maintain strict confidentiality of patient information in accordance with HIPAA and organizational policies.

Conduct outreach in community settings, including areas serving individuals experiencing homelessness.

Provide harm reduction services and education in culturally appropriate ways.

Collaborate with community partners and agencies to expand access to testing and prevention services.

Support implementation, coordination, and evaluation of HIV/HCV/STI programs and interventions.

Participate in meetings, outreach events, and community initiatives as needed.

Perform additional duties as needed and assigned. Duties are subject to change.

may be subjected to unpredictable environments with extremes in temperature, noise, odors, weather conditions, etc.

May be exposed to communicable disease, body fluids, sharps, and chemicals. All appropriate CDC & DOH recommended Personal Protective Equipment (PPE) will be provided, if needed.

Long hours sitting using office equipment and computers, which can cause muscle strain.

Regular use of computers, keyboards, telephone, and operating office equipment.

Essential physical activities: standing, sitting, walking, finger dexterity, seeing, hearing, speaking, reaching above, at, and below shoulder, and frequent gripping of an object.

Occasional physical activities: stooping, bending, squatting, twisting body, and lifting.

Occasional lifting and carrying of supplies and equipment (up to 50 pounds) and walking long distances for outreach and community events, etc.

Requires closed-toe shoes during working hours and comfortable and appropriate business-casual attire (walking shorts, and pertinent tee-shirt for scheduled activities/events of the day).

Valid Hawaii Driver’s License and clean Driver’s Abstract.

TB Clearance

Hep B Clearance and/or Vaccination

Must pass Center for Medicare/Medicaid Services eligibility screening.