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Manager Patient Support

Millcreek of Magee·Franklin, Tennessee

$27 - $27/hr·Full Time·On Site·0-2 yrs·Posted 7 days ago
Practice for this role

About the role

Provide nursing care and basic health monitoring within the LPN/LVN scope of practice to meet patient wellness goals. Collaborate with healthcare teams to deliver safe medication and maintain accurate documentation of patient progress.

Overview ​PURPOSE STATEMENT

Plan, manage and coordinate the activities of a patient support team, services or programs of the department.

Responsibilities

​ESSENTIAL FUNCTIONS: ​Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the shift or unit. ​Monitor performance and provide feedback, coaching, mentoring and training for staff. ​Respond to and manage emergencies. ​Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation. ​Maintain communication and relationships between medical staff, other department staff and leadership team by attending meetings and coordinating interdepartmental functioning in support of the mission and goals of the organization. ​Perform day-to-day operational and administrative tasks such as maintaining information files and processing paperwork. ​Conduct and administer fiscal operations, including planning budgets, authorizing expenditures and coordinating financial reporting. ​Prepare activity reports to inform management of the status and implementation plans of programs, services and quality initiatives. ​May, as determined by staffing or census needs, assist patient with their daily living activities, administer basic health care or treatments, participate in therapeutic or recreational group activities. ​Oversee admitting and discharging of patient. ​Monitor physical and emotional well-being of patient and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed. ​Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures as needed. ​Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patient to the community. ​Coordinate events and activities of others, scheduling programs and activities as needed. ​Provide transportation for patient as needed. May include driving of facility motor vehicle or coordinating transportation with appropriate staff member. ​Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. ​OTHER FUNCTIONS: ​Perform other functions and tasks as assigned.

Qualifications

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: ​High School diploma or equivalent required. Associate's or Bachelor’s degree in human service field from an accredited college or university preferred. ​Must have served in the role of Patient Support for the facility for one or more years with an additional two or more years of experience in a customer support/service role, preferably in the health or human services field. ​LICENSES/DESIGNATIONS/CERTIFICATIONS: ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). ​First aid may be required based on state or facility. ​May require a valid state driver's in facilities where transporting patient is an essential function. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

Requirements

Requires graduation from an accredited school of nursing and a current state LPN/LVN license. CPR and de-escalation/restraint certifications are required, with one or more years of clinical experience preferred.

  • professional certificate
  • Customer Service
  • Medication Administration
  • Patient Monitoring
  • Patient Safety
  • De-escalation
  • Clinical Documentation
  • Nursing Process
  • First Aid
  • Care Plan Implementation
  • Therapeutic Communication

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$27 - $27/hr
Location
Franklin, Tennessee
Posted
Jul 21, 2026
Closes
Aug 21, 2026
Application
Employer website
MO

Hiring organization

Millcreek of Magee

Millcreek of Magee, a leader in the field of behavioral health, has provided clinically excellent care for children and adolescents who struggle with emotional disabilities and developmental delays. For more than 30 years, Millcreek has been the largest provider for children and...

Salary listed on 4 jobs
IndustryMental Health Care
TypePublic Company
Size11-50 employees
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Tennessee nursing roles need flexible RNs

In Tennessee, nursing roles often stay active because hospitals, clinics, and long-term care settings need licensed RNs who can cover full-time schedules and rotating shifts. These positions can be competitive when they include weekend, holiday, and call coverage, since employers usually look for candidates who can balance clinical skill with schedule flexibility. On this platform, the job requirements and benefits are AI-summarized from the original posting, helping you review key details faster before applying.

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