Heartland Health Services·Peoria, Illinois
The CMA provides direct patient care, including taking vitals, documenting medical history, and assisting clinicians during examinations. They are also responsible for maintaining exam rooms, managing EHR templates, and ensuring compliance with healthcare regulations.
Description $20.50-$26.50 per hour *compensation determined based on experience Full-time (40 hours per week) 10 Paid Holidays off per Year PTO - 4 Weeks Accrued per Year 401K Match up to 4% Health Benefits Start Day 1 (Medical/Dental/Vision/Etc.)
The Certified Medical Assistant (CMA) provides patient care, in accordance with the Heartland Health Services (HHS) mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards.
Essential Functions Demonstrates the ability to work with patients of all ages.
Maintains a positive working relationship with department - communicates with other HHS departments, as needed, to resolve operational problems and make the most effective use of the resources in delivering quality patient care.
Checks patient in by taking vitals, documenting pain, medications, allergies, reason for patient visit, and other flow sheets as required.
Completes the appropriate electronic health record templates.
Reviews patient chart, checks for any outstanding labs, x-ray results, or any medical visits since last appointment.
Reviews patient medications and pends refills.
EHR in baskets as assigned.
Assists clinician during examinations and performs treatments, procedures, and waived lab testing within scope of competency and training.
Administers medications as ordered by clinicians and according to HHS policy/protocol.
Stocks and cleans exam room and cleans exam table and other furniture with appropriate cleansing agent as per protocol.
Performs quality control duties regularly, in accordance with regulatory and department policy.
Ensures proper care in the use and maintenance of equipment and supplies; practices safety, environmental, and/or infection control methods.
Runs EHR reports per protocol.
Travels to various clinic locations as needed.
Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality.
Supports and is involved in HHS’s continuous quality improvement efforts designed to improve patient outcomes.
Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services.
Maintains and assures confidentiality of patient information in accordance with HHS’s policies.
Reports building/equipment problems through the appropriate channels.
Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice.
Attends all staff meetings, department meetings, and any other meetings as required.
High school diploma or equivalent required. Completion of an accredited medical assistance certification program with current certification. Ability to lift up to 50 pounds. Demonstrates the knowledge and skills to provide patient services appropriate to the ages served. Proficient computer skills for chart completion. Strong interpersonal skills necessary to interact and enhance patient relations. Licensure/Certifications - Basic Life Support; not required to start but must obtain within the first 90 days of hire.
Market context
Certified Medical Assistant roles in Illinois are commonly tied to outpatient clinics, physician offices, and health systems that need support with rooming patients, vitals, documentation, and basic clinical tasks. These jobs can be competitive because employers often look for an accredited CMA program, a high school diploma, and quick compliance with Basic Life Support and physical requirements. Review the AI-summarized requirements and benefits here to save time, then confirm your certification timeline and highlight any hands-on patient care experience in your application.