Waukesha County, WI·Waukesha, Wisconsin
Provide case management and monitoring services for adults with serious mental illness residing in licensed group homes. Coordinate placements and collaborate with interdisciplinary teams to ensure quality care and client progress.
$30.32 - $42.11 WORK ASSIGNMENT DETAILS Waukesha County Department of Health & Human Services is recruiting for a talented professional to join its team as a Targeted Case Manager/Community Recovery Services (CRS) Monitor (Senior Mental Health Counselor classification). The current opening is in the Outpatient Behavioral Health Division and is responsible for providing case management services to adults with serious and persistent mental illness who reside in licensed group home settings. This position supports adults enrolled in Waukesha County's Targeted Case Management and CRS programs. Responsibilities include establishing, coordinating, and monitoring both in-county and out-of-county group home placements to ensure services continue to meet each individual's needs. The position also requires travel throughout Southeastern Wisconsin approximately 1–2 days per week to conduct on-site visits at residential providers; this includes monitoring placement quality, assessing client progress, and collaborating with providers and treatment teams. This position works as part of an interdisciplinary team that includes clinical supervisors, psychiatric prescribers, nursing staff, and licensed group home providers. The selected candidate will have a strong understanding of mental health disorders and the behavioral health continuum of care, along with the ability to build collaborative relationships with clients, providers, and community partners. Knowledge and application of exceptional customer service, psychosocial rehabilitation, person-centered planning, and effective case management practices are essential. Previous experience providing case management services to adults with serious and persistent mental illness and co-occurring substance use disorders is preferred. This position is regular full-time and eligible for benefits. Work Schedule and Location: Waukesha Co. Mental Health Center, 8 AM to 4:30 PM, M-F, with one remote workday per week 6-12 months after start date. CLASSIFICATION SPECIFICATION To view the full classification specification for Senior Mental Health Counselor click here. Minimum Training & Experience Requirements 1. a. Bachelor's degree from a recognized college or university with a major in sociology, social work, psychology or a closely related field. b. Two (2) years of professional experience in the field of mental health including one thousand (1000) hours of experience delivering services to the chronically mentally ill and their families. OR 2. a. Bachelor's degree from a recognized college or university with at least four (4) courses in sociology, social work, or psychology. b. Three (3) years of professional experience in the field of mental health including one thousand (1000) hours of experience delivering services to the chronically mentally ill and their families. 3. Master's degree from a recognized college or university in sociology, social work, psychology, or a closely related field may substitute for one (1) year of the required experience. 4. For work assignments in utilization review and benefit verification the following may be substituted: a. Bachelor’s degree from a recognized college or university with a major in sociology, social work, psychology, or a closely related field. OR Graduation from a recognized nursing program with active Registered Nurse licensure. b. Two years of full-time experience in a health or human service field. 5. Valid Driver’s License required except for work assignments in utilization review and benefit verification. Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards.
Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic. About Us: Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"
Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.
Requires a bachelor's degree in sociology, social work, psychology, or a related field and 2-3 years of professional mental health experience. A valid driver's license is required for site visits throughout Southeastern Wisconsin.
Market context
Behavioral-health roles in Wisconsin are typically in steady demand because employers need licensed professionals who can support patients across healthcare and social-service settings. This role is competitive because it requires a current Social Worker license, at least two years of experience, and a Bachelor’s in Social Work, with a Master’s preferred; the listed benefits include health, dental, vision, PTO, and 401(k) matching. Review the AI-summarized requirements and benefits carefully on this platform to save time, then confirm your licensure and experience match before applying.
