Outreach Development Corp.·Brentwood, New York
The Case Manager provides care coordination and crisis intervention for individuals with substance abuse and behavioral health disorders. Responsibilities include facilitating support groups, advocating for client services, and ensuring compliance with Medicaid plans.
Outreach is a non-profit organization that helps people address issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training, and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential. For more information, please visit www.opiny.org [http://www.opiny.org].
Position: Case Manager
The Case Manager is responsible for the delivery of care coordination services to a population with history of substance abuse. The Case Manager serves as a member of the interdisciplinary treatment team.
Case management and crisis intervention to assist in the coordination of treatment services in line with workforce initiatives and promote access to transitional support services and clients dealing with sanctions, barriers to employment and self-sufficiency.
Facilitation of support group such as life skills
Advocates on behalf of clients to obtain needed services.
Interfacing with appropriate agencies and systems (DSS, probation, courts, etc.) on behalf of the client and assisting clients in meeting all mandates.
Ongoing case management related to housing, transportation, childcare, food and other related needs.
Conducts toxicology tests, as needed.
Maintain communication and treatment planning and direct service providers and Suffolk county vocational service providers.
Submit weekly schedules, ensure prior approval for off-site activities, monitor and enhance effective utilization of time.
Attend and participate in staff/community meeting where appropriate.
Provide crisis intervention and group work services and back up coverage, as needed.
Maintain computer skills that are appropriate to the level needed for optimal job performance.
Exercise due diligence in the delivery of quality care in line with agency Medicaid Compliance Plan and systems of accountability.
Insure communication through the compliance officer and/or the supervisory structure of any violation of non-compliance with the agency’s Medicaid compliance plan and personnel policy and procedure.
Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance. Accomplishments against these goals will be a discussion point in the annual evaluation.
Supervised by
Assistant Program Director in collaboration with Program Director
This is a full-time non-exempt position.
Candidates should possess a CASAC or CASAC-T certification and have at least one year of experience working with substance abuse and adolescent mental health populations. Strong organizational, networking, and collaborative skills are required.
Market context
Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.
