Community Health Network·Westfield, Massachusetts
The Medical Assistant facilitates patient visits and procedures, including routine laboratory tests and referrals, within an ambulatory health care site. They are also responsible for managing patient flow, documenting care in EPIC, and participating in quality initiatives.
Join Community Community Health Network was created by our neighbors, for our neighbors.
Over 60 years later, “community” is still the heart of our organization.
It means providing our neighbors with the best care possible, backed by state-of-the-art technology.
It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives.
It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients.
And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Make a Difference The Medical Assistant will be responsible for assisting the provider of an ambulatory health care site with facilitation of patient visit and procedures, routine laboratory tests, referrals, and quality outcomes for the population of the practice.
As an MA, you will also get to actively participate in Network quality initiatives regarding best practices.
Exceptional Skills and Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
Diploma from a Medical Assistant program OR a high school diploma + 1 year of Medical Assistant experience in physician practice.
PMAC Medical Assistant certification required within 6 months of hire Licensure for Radiology required within 6 months of hire Prepare exam rooms and treatment areas for patient use including required cleaning and stocking of supplies Room patients and manage an efficient flow of provider’s caseload Obtain necessary vital signs, EKGs, and/or specimen collection Documentation of care using the EPIC EMR system Perform Point of Care Testing based on patient’s chief complaint and available protocols Process referrals and medication refills Maintain positive relationships with patients, providers, and staff
Candidates must have a Medical Assistant diploma or a high school diploma with one year of experience in a physician practice. PMAC and Radiology certifications are required within six months of hire.
Market context
Support-services roles in Massachusetts often draw steady interest because schools and healthcare settings need reliable staff who can keep daily operations running. These positions can be competitive when employers look for detail-oriented candidates who can stand and move for long periods, and prior animal experience may help in some settings. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show dependable work habits and readiness for active duties.
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