Medical Office Assistant
Piedmont HealthCare PA·Statesville, North Carolina
Piedmont HealthCare PA·Statesville, North Carolina
Assists physicians with patient care, clinical procedures, and clerical tasks such as scheduling and chart management. Responsible for maintaining a clean clinical environment and ensuring efficient patient flow within the office.
As Piedmont HealthCare prepares for the implementation of our new electronic health record (EHR) system, we have temporarily slowed our hiring efforts to focus on supporting this important organizational transition. We sincerely appreciate your patience and understanding during this time.
If your application is selected, one of our hiring managers will reach out to you for an interview.
Requires medical office experience; such as, CNA or other hands-on patient experience
Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks.
Responsible for appointment scheduling and chart management.
Provides information to patients so they may fully utilize and benefit from the clinic services.
Conveys a positive image of clinic.
May be assigned to specific medical specialty (e.g., podiatry) to help with patient care related to that specialty.
Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information. Drug testing, phlebotomy, and OSHA compliance as assigned by the office.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; charge entry; managing documents and ensuring information is completed and filed appropriately.
Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
Fulfills organization responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly. Cross train in order to provide coverage for other employees as needed. Other responsibilities and duties as assigned.
EDUCATION: High school diploma, some college preferred. MOA diploma preferred.
Experience in health care or a practice setting with clinical duties is required. CNA's are encouraged to apply.
Maintains CPR certification.
Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 50 pounds. Requires sitting and standing for long periods of time.
Market context
In North Carolina, medical office assistant roles are commonly tied to busy outpatient and primary care settings, where employers look for candidates who can support front-desk flow and basic clinical tasks. This role is competitive because it requires a high school diploma, healthcare experience, phlebotomy experience, and current CPR certification, with an MOA diploma preferred. Review the AI-summarized requirements and benefits on this platform to save research time, and confirm your phlebotomy and CPR credentials before applying.