The Resident Wellness Coordinator provides rehabilitation, recovery, and case management services to adults with severe mental illness. Responsibilities include developing wellness goals, conducting counseling sessions, and coordinating internal and external service referrals.
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Brooklyn Community Living Programs provides services to adults with a severe mental illness, a DSM diagnosis is required for a client to be eligible for services and need of housing.
Brooklyn, Queens and Jamaica Programs are scattered site housing and do not have clients living in one building.
STATEMENT OF THE JOB Under the direction of the Residential Supervisor, the Resident Wellness Coordinator is responsible for providing rehabilitation and recovery services to residents of Residential Programs.
The Resident Wellness Coordinator provides counseling, advocacy and case management services to residents.
The Resident Wellness Coordinator ensures that all residents are treated with respect and dignity.
The Resident Wellness Coordinator implements best practices in accordance with the guidelines implemented by the Agency.
The Resident Wellness Coordinator provides Service Coordination as the agency has embraced the concept of a fully integrated system of care for all consumers of service.
This requires that the staff assess the client's needs holistically and see it as their responsibility to connect the client with services needed--internal or external to the agency, regardless of the door to which the consumer enters the system.
· Provide counseling, behavioral interventions, restorative services, assistance in negotiating community activities and crisis management services. · Meet with residents a minimum of twice a week for Community Living programs and a minimum of one time per month for Supported Housing Program to discuss and document their progress with specific reference to their service plan goals and go out in to the field as directed by program as issues arise. · Prepare contact notes, incident reports and other documentation as needed. · Develops wellness goals and activities with the input of residents and other staff. · Make referrals to appropriate community service providers. · Ensure and assist clients in following program rules and guidelines. · Accompany clients to scheduled appointments with service providers as needed. · Actively participate in weekly supervision, case conferences and staff meetings. Reporting to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue. · Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter. · Ensure that referrals are made to appropriate internal and external services as required to meet the consumer's families' needs. · Follow-up on referrals made on behalf of a consumers/family and respond to all referrals made to you or the program. · Participate in cross-program service reviews that support the planning and coordination of service delivery and service closure. · Participate in medication monitoring. · Assist with Crisis Intervention as needed. · Assist and instruct residents in Activities of Daily Living: bathing, dressing, laundry, housekeeping, shopping and budgeting and meal preparation as needed. · Perform other duties as required. SPECIFICATIONS FOR EDUCATION/LICENSES/CERTIFICATIONS · Bachelor’s degree in social work, psychology or a related health/human services field required. SPECIFICATIONS FOR EXPERIENCE AND TRAINING · Computer literacy with advanced knowledge of Word, Excel, and Outlook · Excellent clinical skills with at least two years relevant mental health, substance abuse or human service experience. · Bi-Lingual Chinese/Korean/Spanish/English Preferred SPECIFICATIONS FOR PHYSICAL REQUIREMENTS Regularly required to talk, hear, walk, stand, & sit. Able to climb stairs if necessary. Able to operate a computer keyboard, mouse & office equipment. Ability to read printed materials and computer screens. Ability to work flexible hours (evenings/weekends) as assigned and cover on duty 24-hour pager coverage. Able to travel throughout the five boroughs as needed. Ability to lift up to 10lbs.
A Bachelor's degree in social work, psychology, or a related human services field is required. Candidates must have at least two years of relevant experience in mental health, substance abuse, or human services.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
