Avenues Recovery·Cambridge, Maryland
Assist medical personnel with daily operations, including scheduling appointments, managing EMR documentation, and coordinating external patient care. Handle pharmacy authorizations, medication refills, and the procurement of medical supplies.
Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. Offering the very highest standard of medical and clinical treatment, our services span every level of care - including detox, residential, PHP IOP, and outpatient services. Avenues is both JCAHO and CARF accredited, and in full compliance with all ASAM standards. Yet despite our excellence, our greatest strength remains the staff we cull from across the nation. If you're a compassionate professional who appreciates stimulating yet meaningful work, we warmly invite you to join our all-star team. What You'll Do The primary focus is to assist the medical personnel in the daily operations of the medical department. Medical Care Protocols and Documentation Schedule medical appointments with the providers upon admission and follow-ups Schedule external appointments for patients as assigned
Coordinate with the BHT for patient transportation Obtain records from any external appointment and upload to electronic medical record (EMR) Documentation of all external appointments in EMR
Utilize and maintain medical tracker on a daily basis Schedule labs as ordered Maintain patient records in EMR, including but not limited to, uploading PDMP Clear orders from eRx for discharged patients Ensure pharmacy orders and prescription authorizations are completed Review rejected prior authorizations and document appropriately Perform other duties as assigned. Coordination of Care Obtain and process all pharmacy authorizations, pending refills Obtain prior authorization for Sublocade and Vivitrol injections Schedule MAT injections and communicate with the nursing staff Ensure pharmacy delivers based on facility set-up Communicate with the pharmacy on any issues Communication and collaboration with treatment team is critical Notify appropriate staff of all patient concerns Managing supplies needed for medical department. Follow up and accountability for medication issues
What We're Looking For High school diploma QMA license in IN preferred Experience in substance use disorder (SUD) and/or behavioral health settings strongly preferred, with demonstrated understanding of recovery-oriented care and patient-centered support.
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Requires a high school diploma and preferably a QMA license in Indiana. Experience in behavioral health or substance use disorder settings is strongly preferred.
Market context
In Maryland, Medical Assistant roles are commonly sought in clinics, physician offices, and outpatient settings, where employers value candidates who can support both patient flow and administrative tasks. This role is competitive because it asks for a high school diploma or GED, preferred hands-on experience, and comfort with Microsoft Office plus EHR systems such as Epic or Meditech. Review the AI-summarized requirements and benefits here to save time, then confirm your experience with documentation, rooming, and charting before applying.