Breaking Ground·New York
Provide outreach and case management services to individuals experiencing homelessness to assist them in transitioning to permanent housing. Responsibilities include conducting assessments, connecting clients to medical and psychiatric services, and managing housing applications.
- We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing.
Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors.
Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Reporting to the Social Services Supervisor, the Case Manager, Connect to Care PFNYC provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.
This position has a 35-hour work week.
ESSENTIAL DUTIES: Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals Conduct psychosocial evaluations Connect clients to psychiatric services Connect clients to medical treatment and substance use treatment facilities when applicable Obtain identification, public benefits, and other applicable income sources for clients Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans Prepare all documentation for housing applications Assist and counsel clients in the process of obtaining permanent housing Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations Escort clients to appointments when needed Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures Performs other related duties as assigned
Bachelor’s Degree or equivalent work experience Two years of experience working with homeless adults and substance abuse issues preferred Experience with harm reduction and motivational interviewing techniques strongly preferred Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs Excellent writing and communication skills Bilingual Spanish/English is preferred EOE/M/F/Vet/Disabled
Requires a Bachelor's degree or equivalent experience, with a preference for two years of experience working with homeless adults and substance abuse issues. Proficiency in Microsoft Office and a valid driver's license are also preferred.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
