Pillars Community Health·Berwyn, Illinois
Provide immediate crisis intervention and diagnostic assessments to individuals and families within the community and emergency rooms. Determine the need for inpatient psychiatric hospitalization and stabilize high-risk clients.
Participates in an on-call schedule to provide crisis intervention to clients, assessing for inpatient mental health hospitalization. Crisis services are provided within the community, on-site of the crisis. For on-call shifts, the After-Hours Counselor must provide on-site assessment within 60 minutes. PCH is centralized in Berwyn, but staff travel north up to Oak Park, East to Cicero, South to Justice and West to La Grange.
Most assessments on the weekend are at one of our 4
Emergency
Rooms: West Suburban, Rush Oak Park, LaGrange Memorial and MacNeal. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide crisis intervention services in person or by telephone to police, school and hospital personnel, and community residents dealing with crisis situations. This includes referrals as well as diagnostic assessment and crisis intervention services. Provide on-site assessment within 60 minutes. Conduct emergency on-site assessments of clients to determine the need for inpatient psychiatric hospitalization. Assess and stabilize high risk individuals and/or families. Completes required documentation and maintains records in accordance with PCH policies and procedures. Participate in departmental meetings and completes all required training requirements. Meets with supervisor at least once per month to discuss crisis situations. Supervisors are available to consult during on call shifts to debrief, as needed. Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities. EDUCATION AND EXPERIENCE Master's degree in Counseling, Psychology, Clinical Social Work, Marriage and Family Therapy or related degree. Related experience should include work with adults, children and adolescents, crisis intervention, assessment, case management, brief treatment, and home and community-based interventions. Ability to work as part of a team and collaborate with consumers, referrals sources, and other community providers is absolutely essential. LANGUAGE Bilingual (English/Spanish) preferred but not required. OTHER Must maintain a safe driving record and have current valid Illinois Driver's License. Personal vehicle needed for travel to/from community-based interventions. Response requirements per our service contract require response periods to be within 60 minutes. Reliable transportation is necessary for responding to crisis calls in a timely manner Mileage for authorized work-related purposes is reimbursable. SCHEDULE EXPECTATIONS Shifts which include: Weeknights: Monday through Thursday 7PM to 7AM.
Requires a Master's degree in Counseling, Psychology, Social Work, or a related field with experience in crisis intervention and case management. Must possess a valid Illinois Driver's License, a personal vehicle, and a safe driving record.
Market context
Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.
