Interfaith Works·Olympia, Washington
Provide advocacy, case management, and peer counseling for homeless individuals in the REST program to facilitate medical recovery and housing placement. Coordinate with healthcare providers and community partners to manage respite beds and ensure participants receive necessary wrap-around services.
Position: Navigator-Supported Housing (PSH)
Company: Interfaith Works
Hours: 35 hours per week
Monday - Friday 9 a.m. to 5 p.m.
Location: Olympia, Washington
$23.50 per hour + $0.50 per hour upon verification of CPSS Certificate
Pay Days: Twice a month on 5th & 20th
Benefits: Provided
Holidays – IW has 10 recognized holidays
Medical, Dental, Vision Insurance - Free for employees working 25 hours and above (Begins on the 1st day of the month following 60-day probation)
PTO (paid time off) – 9 hours for every 80 hours worked
Training and Career Development Program: Access to free mental health counseling
The Navigation Team serves a wide range of functions, including advocacy, case management, and peer counseling, to increase social inclusion and retention in social services. We work under a variety of funding sources to prioritize serving single adults with the highest needs who struggle to navigate institutional resources. The Navigation Team is dedicated to providing a bridge to more traditional services as an act of social justice and as a platform for strengthening community agency.
Ability to read and interpret documents.
Ability to write routine reports and correspondence. Must be able to communicate effectively both verbally and in writing to all levels of the organization.
Have the ability to follow through with job commitment.
Competency and familiarity with Google Suite and can navigate CaseWorthy case management software.
Have the ability to work independently and as part of a team.
Demonstrate the necessary attitudes, knowledge, skills, willingness, and self-awareness to deliver culturally competent services and work effectively in a multicultural environment with a variety of situations. In particular, addressing and interrupting oppression in all forms on an ongoing basis.
Experience in direct service and community organizing is desirable; personal experience and understanding of the homeless population may be substituted.
Ability to work effectively with participants displaying a varying range of social behaviors.
Ability to perform light administrative duties.
Must already have or be able to obtain a Certified Peer Counselor certification six months from hire.
Ability to communicate and work effectively with diverse populations.
Must comply with all HIPAA requirements and can maintain total confidentiality regarding referral-disclosed information about a referral that may be shared with you in confidence, especially regarding protected health information.
Must maintain positive and respectful relationships with our community partners and other community resources.
Must be a good communicator, both written and verbal, a good listener, and maintain kindness within often unpredictable dynamics.
Must maintain positive and respectful relationships with our community partners and other community resources.
Have the ability to meet our participants "where they are at" without judgment or prejudice.
Have flexibility, creativity, and the resourcefulness to think outside the box.
Have a valid Washington State driver's license and access to reliable transportation, and be able to arrive on time each day. Must have the willingness to drive participants to appointments.
All applicants must have the ability to pass a required background check through the Washington State Patrol, in addition to being fingerprinted for the purposes of serving vulnerable adults.
Must already have or be able to obtain a Certified Peer Counselor certification within six months of hire.
Ability to work extended hours when required.
Demonstrated dependability, maturity, and initiative. Ability to handle crises and accomplish tasks assigned with minimal supervision. Excellent interpersonal skills. Must be able to maintain program/guest/agency confidentiality, and treat each individual with dignity and respect. Ability to set and observe appropriate personal limits and boundaries, especially with respect to shelter guests. Ability to relate positively to supervisor, fellow employees, and all shelter guests. Flexibility to deal effectively with a variety of people, situations, problems, and changes in an ever-changing and occasionally stressful environment.
Ability to balance program expenses and have relevant awareness of budget expenditures.
Be responsive, strengths-based, aware of personal biases, and uphold professional boundaries. Support and aid in the growth and development of a tenant's sense of belonging, self-worth, independence, and confidence in reaching goals.
Support and uphold the mission, vision and philosophical foundation of all IW HS programs.
Availability to work weekends and willingness to offer coverage for other members of the team.
The job frequently requires standing, walking, using hands, reaching, climbing and stooping on a consistent basis. Occasional tasks may include kneeling, crouching and/or crawling. On occasion, may work indoors and outdoors in a variety of climates that have varying temperatures.
Tasks require precision and dexterity, such as cleaning or operating equipment that requires good hand-eye coordination frequently.
Must have the ability to communicate effectively, both verbally and in writing to all levels of the organization including vendors and contractors.
May be required to climb ladders, work at heights, or in closed spaces which may require specific safety training.
This position is on-site and supports all facilities/locations within the organization to include the following: Administration, IW’s Supportive Shelter at Unity Commons, Sergios Service Center, and Sandy’s Flats.
For information on Interfaith Works, visit our website at iwshelter.org
Requires a valid Washington State driver's license and the ability to obtain a Certified Peer Counselor certification within six months of hire. Candidates must pass a background check and demonstrate the ability to work with diverse populations in a high-stress environment.
Market context
Behavioral health positions in Washington are typically supported by steady demand from outpatient, community, and telehealth settings. These roles are competitive because employers often look for a current unrestricted clinical license, experience with evidence-based therapy, and the ability to work from a HIPAA-compliant home office. Review the AI-summarized requirements and benefits here to quickly confirm fit, then verify your license status and prepare examples of your therapy approach before applying.