Residential Associate - On Call
Community Counseling Solutions·Boardman, Oregon
Community Counseling Solutions·Boardman, Oregon
Provide direct services and supports to residents to help them develop skills and maintain functioning according to their personal care plans. Responsibilities include supervising clients, administering medications, managing crises, and assisting with daily living activities.
Community Counseling Solutions provides a team-based Servant Leadership environment! Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we’re looking for motivated employees to help us continue our vision!
Nestled in the heart of Eastern Oregon, Boardman offers a unique blend of small-town charm and big opportunities. With its stunning views of the Columbia River, abundant outdoor recreation, and a growing economy driven by agriculture, energy, and technology, Boardman is a place where work-life balance truly thrives. Whether you're drawn to the peaceful pace of rural living or excited by the chance to be part of a dynamic and supportive community, Boardman provides the perfect setting to grow your career while enjoying the natural beauty and warmth of a close-knit town. Come discover why Boardman isn’t just a place to work—it’s a place to belong.
Provides services and supports for clients that help the residents develop appropriate skills to increase or maintain their level of functioning. These services may include the mental health services, rehabilitation services, social services, personal services, medical, dental and other health care services, educational services, financial management services, legal services, vocational services, transportation, recreational and leisure activities, and other services required to meet a resident’s needs as defined in the guidelines of their personal care plan. This person works directly with residents to promote recovery.
Supervision Received The Assistant Administrator is the immediate supervision and provides supervision of the Residential Associate. However, given the nature of the business, the Facility Administrator will often provide direct supervision, primarily in the absence of the Assistant Administrator. Supervision Exercised Position does not supervise or assign work
I. Professionalism Follow & reference the policies and procedures, mission, and values of CCS. Demonstrate leadership and independent judgment skills. Manage time efficiently and effectively. Communicate effectively both verbally and in writing. Follow & reference OARs. Maintain confidentiality of information and protect client confidentiality while in the community. Demonstrate alignment with the philosophy of collaborative problem solving and ability/discipline to utilize this approach in interactions with clients and colleagues. II. Clinical Actively supervise and interact with clients both in the community and within the facility. Orient, train, and supervise residents to perform properly, safety, and independently within the guidelines of the personal care plan. Provide services and support to the clients according to their individual service plan. Demonstrate active listening and empathy skills. III. Other skills and abilities Transport clients to and from appointments and activities; provide direct supervision as necessary. Administer prescribed medications, following physician orders for all medications within agency policies and procedures. Assist clients as necessary in making and keeping medical appointments and filling prescriptions. Demonstrate understanding of group dynamics and effectively intervene when necessary. Assist clients as necessary with food purchases, preparation, and clean up. Assist clients as necessary in completely housekeeping tasks and maintaining cleanliness of the home. Provide direct skills training and coaching within skill areas including but not limited to: independent living/self-sufficiency, education, navigating the medical community, community living, and/or as assigned. Report any suspected violations of client’s rights or abuse of a client by another client or staff member according to policies and OARs regarding mandatory reporting. Such reporting is required for, but is not limited to, suspected incidents of physical assault, neglect of care, sexual exploitation or financial exploitation, which may also include borrowing or removing property from the program. Transfer residents to and from wheelchairs, beds, chairs, toilets, etc. Using the training and guidelines provided for such activities. Pushing clients in wheelchairs may also be required. Assist residents of either gender in personal self-management activities including eating, toileting, bathing, personal hygiene and grooming, cleaning, community access, personal spending, socialization, recreation, skill acquisition, and self-expression. Participate in the inventory, ordering and/or purchasing of client program supplies, including food or medications, as assigned. IV. Safety of Milieu Effectively assess and manage crisis situations. Demonstrate effective verbal intervention skills in de-escalating clients. Demonstrate ability to identify risk situations and manage aggressive behaviors. Maintain clean, sanitary, and safe conditions; for example, sweeping, mopping, vacuuming, window washing, etc. both routinely and as needed. Report all hazards. Observe clients for changes in behavior and promptly report these changes to clinical supervisor. Demonstrate knowledge and understanding of safety procedures, fire drills, and evacuation plans. Conducts evacuation/fire drills as assigned. Remain up to date on all trainings. V. Documentation Document critical incidents using Incident Reports. Document PCS notes/contact log/ADL sheet on residents’ daily activities. Conduct/Facilitate appropriate groups oriented to treatment needs. Working in conjunction with QMHAs in meeting the facility, staff and resident's needs. Provided timely documentation as required by OARs and CCS policies and procedures. Other duties as assigned. VI. Safety Work Environment Perform all work tasks in a proper and safe manner per established policies, procedures, and guidelines. Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials. Cooperate with other staff and demonstrate respect of other staff, residents, and visitors to the program. Contribute to ensuring the work environment is safe and well maintained to prevent unnecessary injury, time loss and agency expense. Comply with all federal, state, and agency health and safety reporting requirements. Other duties as assigned.
QUALFICATIONS Education and Experience This position must have a high school diploma or equivalent, be able to pass a criminal history background check, and have a current drivers license. Ability to effectively communicate in written and verbal formats.
Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.
Must hold a valid driver’s license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings.
Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS.
The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.
This position requires an individual to be regularly available for work as scheduled. Position requires professional and personal skills to cope with stress associated with work involving a high degree of mental, emotional and physical demands. This position also requires the ability to bend, stoop, push and pull on an ongoing basis. This position may require an individual to lift and transfer clients using a two-person lifting technique. This position may involve working overtime, weekends, evening or overnight awake shifts. Must be willing to work a flexible work schedule depending on community and resident needs. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule; depending on community and resident needs.
Work will generally occur at the residential treatment program and throughout the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations many be made to enable individuals with disabilities to perform the essential functions. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position. However, the employee also will be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the need of the employer requirements of the job change.
Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION
Market context
In Oregon, on-call Residential Associate roles are often driven by staffing needs in residential care settings, where flexible coverage and reliable attendance matter. These positions can be competitive because employers look for candidates who can handle client lifting and transfers, maintain a flexible schedule, and meet screening requirements, while the AI-summarized job requirements and benefits on this platform help you review the original posting faster. Before applying, confirm your driver’s license, personal auto insurance, and availability for varied shifts.
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