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  3. Lab Support Service Tech - Full Time St. Augustine
MC

Lab Support Service Tech - Full Time St. Augustine

Mayo Clinic·Jacksonville, Florida

$20 - $23/hr·Full Time·On Site·0-2 yrs·
Posted 5 days ago
Practice for this role

About the role

Perform specimen collection, processing, and waived point of care laboratory testing within clinic and hospital settings. Manage the receipt, identification, shipping, and storage of blood and body fluid specimens while interacting with patients and medical staff.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits

Highlights Medical: Multiple plan options.

Dental

Delta Dental or reimbursement account for flexible coverage.

Vision

Affordable plan with national network.

Pre-Tax

Savings: HSA and FSAs for eligible expenses.

Retirement

Competitive retirement package to secure your future.

Responsibilities

  • The Phlebotomist - Laboratory Support Service Tech (LSST) functions as a professional interdisciplinary team member that performs a wide range of services in clinic and hospital-based laboratories such as specimen collection, specimen processing, waived point of care laboratory testing, and a variety of other services unique to the individual work area.
  • The LSST is responsible for blood and body fluid specimen receipt, identification verification, processing, shipping and storage.
  • They facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites and accurately prepare lab specimens and containers with reagents as required for the ordered testing.
  • LSST staff interact with the patient, family, physicians, allied health staff, and visitors as a representative of the laboratory team.
  • LSST staff use critical thinking skills to troubleshoot issues and prioritize workload in response to the specific needs of numerous requests.
  • They ensure all services are carried out according to established directions and guidelines.
  • They use various computer information systems on a daily basis and participate in quality control programs.
  • They will assist with training and educating new employees and students.

Qualifications

  • High school diploma or GED required.
  • Two-year degree preferred.
  • Plus, one of the following: One year in a patient care setting performing venous access and specimen processing OR National Certification in Phlebotomy OR phlebotomy program with a clinical rotation required.
  • Certification as a Medical Assistant considered Successful candidates must be adaptable, well organized, work independently as well as with a team, and have good interpersonal skills when working with physicians, co-workers, and patients.
  • Demonstrated ability to accurately read specimen labels and follow standard operating procedures with meticulous attention to detail.
  • Capable of doing general troubleshooting and problem-solving regarding laboratory procedures.
  • Physical ability required for lifting and long periods of standing.
  • Good hearing and verbal communication skills needed.
  • Must be able to distinguish colors.
  • Must exercise caution to avoid potential exposure to hazards.
  • Works flexible hours to meet workload demands and accommodate schedule changes. *Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program. **A resume needs to be included for your application to be considered. ***Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Requirements

Requires a high school diploma or GED, with a preference for a two-year degree and certification in phlebotomy or medical assisting. Candidates must have experience in venous access and the physical ability to stand for long periods.

  • high school
  • associate degree
  • professional certificate
  • Quality Control
  • Interpersonal Skills
  • Troubleshooting
  • Patient Care
  • Phlebotomy
  • Point Of Care Testing
  • Specimen Processing
  • Specimen Collection
  • Venous Access
  • Computer Information Systems

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$20 - $23/hr
Location
Jacksonville, Florida
Posted
Jul 22, 2026
Application
Employer website
MC

Hiring organization

Mayo Clinic

Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of...

Salary listed on 500 jobs
IndustryHospitals and Health Care
TypeNonprofit
Size10,001+ employees
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Market context

Florida allied health lab roles stay selective

Florida allied health laboratory roles often see steady demand in hospitals, reference labs, and outpatient settings, especially for candidates with licensure and hands-on experience. This type of role is competitive because employers typically want a relevant bachelor’s degree, a current Florida Medical Technologist License, and at least 2 years of lab experience. Review the AI-summarized requirements and benefits here to save time, then confirm your license status and tailor your application to the specific lab methods and settings in the posting.

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