EmpowerMe Wellness·Maryland Heights, Missouri
The Medical Records Technician manages the retrieval and maintenance of medical records to ensure accurate medication documentation for customers. This role involves collaborating with internal teams and external partners to maintain compliance and improve workflow efficiency.
A tech-enabled, multidisciplinary healthcare organization, EmpowerMe/Everspring Pharmacy is on a mission to improve the lives of seniors.
Everspring Pharmacy enriches senior living communities nationwide through our fully integrated healthcare model, which features on-site care coordination, therapy, and pharmacy services.
Headquartered in St.
Louis, Missouri, our 3,500+ team members drive positive outcomes and build healthier, happier tomorrows for older adults.
To learn more, visit empowerme.com today.
The Medical Records Technician is responsible for supporting the retrieval and management of medical records for EverSpring customers. This role collaborates with facilities and internal teams to ensure accurate, timely documentation and supports processes related to medication record flow and verification. Your essential duties include the following: Retrieve, process, and maintain medical records in accordance with established policies and procedures Ensure accuracy and completeness of medical records and documentation Support timely processing of medication-related documentation to ensure records are correct and up to date Utilize tracking tools to maintain and report on medical records activity and status Perform quality checks to ensure compliance with organizational standards and regulatory requirements Communicate effectively with internal teams and external partners to support record requests and follow-ups Assist in maintaining workflows, job aids, and procedural documentation Identify discrepancies or non-compliance issues and escalate as appropriate Participate in process improvement efforts to enhance efficiency and accuracy Perform other duties as assigned Tasks and responsibilities are subject to change at your supervisor’s discretion Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Candidates should have pharmacy experience and proficiency in Microsoft Office and internet browsers. Experience with EMR systems and medical billing platforms is preferred, along with the ability to meet physical demands like lifting 20lbs.
Market context
Administration roles in Missouri often draw steady demand in healthcare and education settings because organizations need staff who can manage records, coordination, and compliance. These roles are competitive when candidates bring a bachelor’s degree or equivalent experience, clinical research background, and skills in data analysis and protocol management. Review the AI-summarized requirements and benefits on this platform to save time, and confirm you can obtain Basic Life Support certification within one month of hire before applying.