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  3. Field Care Coordinator - Remote in Ada County, ID and Surrounding Areas
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Field Care Coordinator - Remote in Ada County, ID and Surrounding Areas

UnitedHealth Group·Boise, Idaho

$29,000 - $52,000/yr·Full Time·Hybrid·2-5 yrs
·
Posted 5 days ago
Practice for this role

About the role

Serve as the primary care manager for members with complex health needs by conducting comprehensive assessments and implementing person-centered care plans. Coordinate with providers and community resources to remove obstacles to care and support member self-management.

  • UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together As a part of the care management team, the Care Coordinator will be the primary care manager for a panel of members with chronic and complex health care needs. This position will provide support to the broader team with clinical and non-clinical activities to support a person-centered approach to care coordination. Care coordination activities will focus on supporting member’s medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills. If you reside within the state of Idaho and live within one of the following counties ( Ada, Boise, Elmore, or Valley County), you will have the flexibility to work remotely
  • as you take on some tough challenges. This is a hybrid- based position up to 50%25 of time in field when business requires with a home - based office. You will work from home when not in the field. Primary Responsibilities Serve as the primary care manager for dual eligible members Engage people face-to-face and/or telephonically to complete a comprehensive needs assessment or wellness assessment (as appropriate), including assessment of medical, behavioral, functional, cultural, and social drivers of health (SDoH) Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person’s readiness to change to support the best health and quality of life outcomes by meeting them where they are in their health journey Partner and collaborate with the internal care team, providers, and community resources/partners to implement care plans and remove obstacles so the member can successfully stay in or return to the community (when appropriate Assist members with obtaining necessary HCBS supports and services Provide referral and linkage as appropriate and accepted by the individual being served (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.) Support proactive discharge planning and manage/coordinate care transition following ER visit, inpatient or Skilled Nursing Facility Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health Advocate for people and families, as needed, to ensure that the member’s needs and choices are fully represented and supported by the health care team Support Provider and Facility nonclinical questions (credentialing, claims, etc.) connecting them to the correct Health Plan and/or UHC resources You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

Must meet one of the following:

  • Current and unrestricted
  • Idaho license in one of the below: RN LCSW, LMSW, LSW, LCPC, LPC, LMFT, LAMFT LPN/LVN 2-year degree (or higher) AND 2+ years of experience in Healthcare or Healthcare related industry 1+ years of experience working with people that have Medicaid / Medicare or who have significant social drivers of health (SDoH) needs 1+ years of experience with MS Office, including Word, Excel, and Outlook Reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 50%25 of time depending on member and business needs Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Preferred Qualifications

CCM certification If individual with 2-year degree and 2+ years of experience, preferably as a Healthcare Paraprofessional Experience working with an Electronic Health Record (EHR) system for documentation Demonstrated experience / additional training or certifications in care in rural settings homelessness, food insecurity, behavioral health, co-occurring conditions, IDD, Person Centered Care, Motivational Interviewing, Stages of Change, Trauma-Informed Care Experience supporting individuals with complex and chronic conditions including those residing in a nursing facility or that meet nursing facility level of care within the community Background in Managed Care Experience working in team-based care Bilingual in Spanish or other language specific to market populations Live in Idaho Physical Requirements: Ability to transition from office to field locations multiple times per day Ability to navigate multiple locations/terrains to visit employees, members and/or providers Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.) Ability to remain stationary for long periods of time to complete computer or tablet work duties *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $29 to $52 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN

Requirements

Requires an unrestricted Idaho license (RN, LCSW, LPN, etc.) or a 2-year degree with 2+ years of healthcare experience. Must have experience with Medicaid/Medicare populations and the ability to travel up to 50% of the time within the assigned territory.

  • associate degree
  • professional certificate
  • Case Management
  • Patient Advocacy
  • Care Planning
  • MS Office
  • Electronic Health Records
  • Trauma-Informed Care
  • Care Coordination
  • Needs Assessment
  • Motivational Interviewing
  • Discharge Planning
  • Bilingual Spanish
  • Person Centered Care

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution

Posting details

Employment type
Full Time
Work arrangement
Hybrid
Experience
2-5 yrs
Salary
$29,000 - $52,000/yr
Location
Boise, Idaho
Posted
Jul 23, 2026
Application
Employer website
UG

Hiring organization

UnitedHealth Group

UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern,...

Salary listed on 2,358 jobs
IndustryHospitals and Health Care
TypePublic Company
Size10,001+ employees
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Market context

Idaho nursing roles need licensure and mobility

Nursing roles in Idaho are often driven by steady demand across hospitals, clinics, and community-based care settings, especially for candidates who can work independently and travel as needed. These positions can be competitive because employers commonly look for an active Idaho RN license, a valid driver’s license with auto insurance, and prior clinical experience. Review the AI-summarized requirements and benefits here to save research time, then confirm your license status and prepare examples of relevant patient-care experience before applying.

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