Telecare Corporation·San Jose, California
The Residential Counselor II provides direct and indirect services to individuals and groups within a crisis residential treatment center. Responsibilities include supporting members in recovering their health and transporting clients to various appointments.
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare
The Residential Counselor II provides direct and indirect services to both individuals and groups of members served. Residential Counselor II is distinguished from the Residential Counselor by the additional years of experience and ability to proficiently perform the job functions and meet positions standards.
Expected starting wage range is $28.27 - $34.54. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
High School graduation or a G.E.D. equivalent
At least Three (3) year of direct service experience in a mental health setting
Must be at least 18 years of age
Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver’s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate)
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The Muriel Wright Recovery Center CRT is a 15-bed, voluntary crisis residential treatment center on Santa Clara County’s Muriel Wright behavioral health campus in San Jose, California.
The CRT is co-located on the same campus as the Substance Use Treatment Services (SUTS) program.
The program was created as an alternative to and diversion from Emergency Psychiatric Services (EPS), acute psychiatric hospitalization, and incarceration.
The CRT will serve a co-ed population with 90% male and 10% female census predicted; all referrals will be persons with justice-involved mental health status.
The average length of stay for this program is 14-21 days.
The Muriel Wright Recovery Center CRT program is under contract with Santa Clara County Behavioral Health Services Department.
EOE AA M/F/V/Disability: *May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Candidates must have a high school diploma or GED and at least three years of direct service experience in a mental health setting. Required certifications include CPR, First Aid, and CPI, along with a valid driver's license and personal vehicle insurance.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.
