Telecare Corporation·San Mateo, California
The Clinician provides mental health support, telephone screening, and triage services to members and their families. They coordinate care by collaborating with team members and external agencies such as the Probation Department and County Behavioral Health Services.
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare
The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator’s Office, Public Guardian’s Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. Mobile Crisis Response Team (MCRT) Clinician provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention.
Expected starting wage range is $110,112.91 - $136,029.35. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
A Master’s Degree in Social Work or related field, working towards licensure and registered with the Board of Behavioral Science as ASW, AMFT, APCC
Two (2) years’ experience providing crisis response with mentally ill individuals
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver’s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations.
EOE AA M/F/V/Disability: *May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Candidates must hold a Master's Degree in Social Work or a related field and be registered with the Board of Behavioral Science. A minimum of two years of experience in crisis response with mentally ill individuals and valid CPR/First Aid certifications are required.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.