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Supports Coordinator - Case Manager Social Services Philadelphia

Care Lync·Middletown Township, Pennsylvania

$48,000 - $55,000/yr·Full Time·On Site·2-5 yrs·
Posted 4 days ago
Practice for this role

About the role

Develop and implement individualized Person-Centered Service Plans for adults with intellectual and physical disabilities. Coordinate and monitor essential medical, social, and vocational services to ensure clients can live independently in their communities.

About Us Care Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder throughout Pennsylvania who are enrolled in the Department of Human Services, Medicaid Waiver Program.

Our Support Coordinators work with adults to help them to navigate, understand, and secure the services needed in order to live independently in their home and community.

We offer a great benefits package including medical, dental, vision, 401k, paid time off within a cooperative rewarding family environment.

General Summary The Support Coordinator / Service Coordinator / Case Manager provides case management activities necessary to meet the needs of clients assigned to the consolidated care team.

This position is responsible for the development of individualized care management plans; implementation of the care plan through brokering and coordinating services; and the monitoring and evaluation of all clinical outcomes to ensure that services are provided in a professional, comprehensive, and cost-effective manner.

The role assists in the location, coordination and monitoring of needed services and supports through the development and implementation of the Individual Support Plan (ISP).

The Support Coordinator / Service Coordinator / Case Manager will assist the person(s) receiving services in identifying and communicating his/her requests and needs for services and supports, which may include housing, medical, social, vocational and other community services.

Essential

Duties and Responsibilities

Complete assessments to assist in identifying each participant needs and desires for service delivery. Develops a Person-Centered Service Plan for each participant and modify at least annually or when there is a significant medical or social change. Ensure the participant choice of providers by providing information for the participant to make a fully informed decision. Ensure the Behavioral Support Plan and Crisis Plan (if the participant has a Behavior Specialist) is consistent with the ISP. Report all incidents of participant abuse, neglect or exploitation immediately to supervisor/director. Actively coordinate with other individuals and/or entities essential in the physical and/or behavioral care delivery for the participant, including other care coordinators, to ensure seamless coordination between physical, behavioral and support services. Responsible for researching and developing alternative solutions to participants needs. Ensures confidentiality regarding sensitive material and private health information of each individual served. Attends required trainings and recertification classes. Certifications in one of the following is a plus but not required as they will be obtained during employment at the employer's expense. American Institute of Health Care Professionals Capacity Building Institute Certified Case Manager (CCM) Certified Community Health Worker Certified Disability Management Specialist Dual Diagnosis Training Enabling technology Navigator Certification LifeCourse Ambassador NADD-CC Clinical Certification NADD Dual Diagnosis Specialist Certification NADD-DDS Dual Diagnosis Specialist Certification Pediatric Capacity Building Institute Person Centered Thinking Trainer Credentialing Social Role Valorization Misc case management applicable trainings/certifications Confers regularly with supervisor/ director(s) to understand and consider factors such as participants needs, abilities, learning levels, and physical limitations. 50% travel to participants as needed

Qualifications

  • BS/BA degree in related course work Minimum of 3 years related experience providing case management for individuals with Intellectual Disabilities, Autism Spectrum Disorders, or Physical Disabilities. Experience with Microsoft Office, state-maintained databases. Must maintain proficiency in company sponsored training and certifications. Maintain CPR/First Aid certification and updated state related Clearances. Successfully complete and maintain training courses as required or amended by program regulations. Valid Driver's License including personal vehicle insurance coverage for liability and current vehicle registration, copies must be maintained on file with Care Lync. **Inform supervisor immediately when any change in auto insurance agency/policy, automobile registration and/or status of driver's license.
  • Please specify if you are bi-lingual (English-Spanish). Care Lync is an equal opportunity employer and complies with the provisions of the Federal Civil Rights Act of 1964 and the Pennsylvania Human Relations Act of 1955 and all requirements imposed pursuant thereto. No person shall, on the grounds of race, color, national origin, ancestry, age, sex, religious creed, or disability, be excluded from participation in, be denied benefits of, or otherwise be subject to discrimination in the provision of any hiring opportunities, care or services. Care Lync will not, directly or through contractual arrangements discriminate its patients, consumers, employees, partners, 3rd party vendors or any person on the basis of race, color, national origin, ancestry, age, sex, religious creed, disability, sexual identification or any other category protected under law. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, religious creed, sexual orientation, ancestry, gender identity, national origin, protected veteran status, disability status, sexual identification or any other characteristic protected by applicable law.

Requirements

Requires a bachelor's degree in a related field and at least 3 years of case management experience with individuals with disabilities. Must possess a valid driver's license, vehicle insurance, and current state clearances.

  • bachelor degree
  • Case Management
  • Patient Advocacy
  • Assessment
  • Regulatory Compliance
  • Microsoft Office
  • Care Coordination
  • Crisis Planning
  • Person-Centered Planning
  • Bilingual English-Spanish
  • Clinical Outcome Monitoring

Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • Paid time off

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$48,000 - $55,000/yr
Location
Middletown Township, Pennsylvania
Posted
Jul 23, 2026
Application
Employer website
CL

Hiring organization

Care Lync

Care Lync is a Social Services agency focused on providing Service Coordination (Supports Coordination/Case Management) services to adults diagnosed with Intellectual Disabilities, Physical Disabilities and Autism Spectrum Disorder throughout Pennsylvania who are enrolled in the...

Salary listed on 24 jobs
IndustryIndividual and Family Services
TypePrivately Held
Size201-500 employees
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Market context

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In Pennsylvania, administration roles tied to clinical research often draw steady demand from hospitals, universities, and research sites that need coordinators who can keep studies organized and compliant. These roles are competitive because employers look for candidates with direct coordinator experience, strong Microsoft Office skills, and practical clinical abilities such as phlebotomy or a willingness to train quickly. Review the AI-summarized requirements and benefits here to save time, then confirm your experience matches the study setting and be ready to discuss how you handle documentation and participant coordination.

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