EPIC Health System LLC·Houston, Texas
Serve as the primary point of contact for Mandarin-speaking patients to coordinate care, manage chronic conditions, and improve health outcomes. Collaborate with an interdisciplinary healthcare team to address barriers to care and connect patients with community resources.
Location: Houston, TX (77036 zip code)
Job Type: Full-Time
EPIC Health is seeking a compassionate, bilingual Mandarin-speaking Medical Assistant Care Manager to join our growing Care Management team in Houston, Texas. This role is ideal for someone who enjoys building relationships with patients, coordinating care, improving health outcomes, and serving as an advocate throughout the healthcare journey.
As a Care Manager, you will work closely with primary care providers and an interdisciplinary healthcare team to support patients with chronic conditions, coordinate specialty care, improve medication adherence, address barriers to care, and help patients achieve their health goals.
If you're passionate about making a meaningful difference in your community while working in a collaborative healthcare environment, we'd love to hear from you.
What You'll Do
Serve as the primary point of contact for Mandarin-speaking patients enrolled in care management programs.
Conduct patient outreach by phone and in person.
Educate patients on chronic disease management, medications, preventive care, and healthy lifestyle choices.
Coordinate appointments, referrals, diagnostic testing, and follow-up care.
Collaborate with physicians, advanced practice providers, behavioral health professionals, pharmacists, and specialists.
Identify social determinants of health and connect patients with appropriate community resources.
Document all patient interactions accurately within the electronic medical record.
Monitor patient progress and escalate clinical concerns to licensed healthcare professionals when appropriate.
Support quality initiatives and value-based care programs.
Maintain patient confidentiality and comply with HIPAA regulations.
Why Join EPIC Health?
At EPIC Health, we're transforming healthcare by delivering coordinated, patient-centered care across our growing network of providers and specialty services. Our Care Management team plays a critical role in improving patient outcomes while ensuring every patient receives the support they need to navigate today's healthcare system.
If you're passionate about improving patient outcomes, reducing barriers to care, and making a lasting impact in the Mandarin-speaking community, we'd love to meet you.
Apply today and help us deliver exceptional, patient-centered care at EPIC Health.
Requires fluency in Mandarin and English, a high school diploma or GED, and previous experience in a healthcare setting. Preferred qualifications include Medical Assistant, LVN, or Community Health Worker certifications.
Market context
In Texas, support-services respiratory care roles are often in steady demand because hospitals and care facilities need licensed clinicians who can respond to acute respiratory needs. These positions are competitive when employers seek state licensure, current BLS and ACLS, and prefer an associate degree plus clinical experience. Review the AI-summarized requirements and benefits here to save time, then confirm your credentials and experience match the posting before applying.
