South Lane Mental Health Services Inc·Cottage Grove, Oregon
The Community Health Worker provides frontline support to clients by coordinating medical care, removing barriers to social services, and offering therapeutic support. They act as a liaison between clients, medical providers, and mental health treatment teams to improve patient outcomes.
Last revised: 6/29/2026
Last reviewed: 6/29/2026
Reports to: Case Management Team Manager
A Community Health Worker (CHW) is a frontline public health worker who is a part of the community they serve. Drawing from lived experience, CHWs are trusted members of the care team who support the health and wellness goals of individuals, families, and communities. The Community Health Worker works within SLMH's Case Management Team and provides support for clients while seeking medical care, and works closely with medical providers, primary care teams, and other agencies, as well as SLMH’s mental health treatment teams and the client to improve patient care and outcomes.
Duties: and Responsibilities:
Care Coordination and Service Provision
Build positive and supportive relationships with clients. Give helpful feedback and encourage them to take an active role in their health.
Help clients get the health services they need. This includes finding a primary care provider, explaining how to use medical services, and helping remove barriers to care and social services.
Provide one-on-one therapeutic support using appropriate mental health strategies to address symptoms and build skills.
Check each client’s needs and progress based on the client's individual treatment plan.
Help clients use available resources. This includes scheduling appointments and assisting with applications for programs they may qualify for.
Maintain strong working relationships with clients, healthcare providers, agency partners, supervisors, and office staff.
Communication between clients and providers, and attend appointments with clients when needed. Work with medical providers to reduce cultural and financial barriers. Help ensure clear
Market context
In Oregon, Community Health Worker openings often reflect steady demand in clinics, public health programs, and community-based organizations serving people with housing instability and other access barriers. These roles are competitive because employers look for trauma-informed practice, cultural humility, and strong navigation of social service systems; the job requirements and benefits here are AI-summarized from the original posting, saving you research time. If you apply, highlight direct experience supporting housing-insecure clients and examples of connecting people to care and resources.
Support clients in creating health goals and care plans. Follow up regularly with both clients and providers to track progress.
Help clients understand their care plans and instructions. Coach them on managing chronic conditions and practicing self-care.
Provide outreach activities and supports to potential clients.
Complete administrative and continuing education responsibilities
Schedule appointments with assigned clients, and coordinate and maintain appointment calendar.
Complete all required paperwork, including notes on each session and individual client paperwork, in a timely manner.
Meet requirements regarding productivity and dependability.
Coordinate with co-workers and treatment teams, including participating in complex case reviews or family systems reviews as necessary.
Actively participate in clinical supervision, team meetings, and staff meetings.
Engage in continuing education activities and trainings, and continually build skills.Participate in completeness and quality reviews as required.
As required, positively represent SLMH in the community and with other service providers,and/or act as a liaison with other organizations or with internal committees/cross-departmental teams.
Perform all duties in a respectful and responsible manner, both with clients and coworkers, and in a manner that meets all professional ethical standards.
Additional duties as assigned.
Qualifications: :
Community Health/ QMHA: # of Positions
1 (1 FTE)
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