Bethel Lutheran Home·Madison, South Dakota
Provides primary administrative support for the nursing department, including managing medical records and coordinating communication between physicians, staff, and families. Responsible for scheduling appointments, processing physician orders, and maintaining compliance with HIPAA and facility regulations.
Description Join a Team That Has Been Caring for Seniors with Heart Since 1962 Do you enjoy active, people-focused work?
Do you enjoy a job that has clear routines, responsibilities, and expectations that are manageable and rewarding?
If so, we’re currently seeking a Health Unit Coordinator to join our team.
Here’s what you’ll do: Serve as the primary administrative support for the nursing department.
Answer and direct telephone calls, messages, and inquiries appropriately.
Facilitate communication between physicians, nursing staff, families, residents, and interdisciplinary team members.
Schedule medical appointments, consultations, diagnostic services, and transportation as needed.
Maintain physician order forms, communication logs, schedules, and nursing department records.
Assist with admission, transfer, and discharge processes.
Monitor and maintain nursing unit supplies and forms.
Prepare reports, correspondence, and meeting materials as requested.
Support nursing leadership with audits, data collection, and administrative projects.
Maintain resident medical records in accordance with facility policy and applicable regulations.
Ensure resident records are complete, accurate, organized, and accessible.
Review medical records for completeness and compliance with documentation standards.
Process physician orders and ensure proper filing and record retention.
Manage electronic health record (EHR) systems and paper records when applicable.
Track and obtain missing documentation, signatures, and physician certifications.
Prepare medical records for admissions, transfers, discharges, audits, and surveys.
Maintain resident census and record tracking systems.
Coordinate record requests and release of information according to HIPAA and applicable privacy regulations.
Archive and purge records in accordance with retention policies.
Physical Requirements: o Ability to lift/push/pull up to 25 lbs. o Ability to stand, walk, bend, and move for extended periods Work Requirements: o Must pass a criminal background check o Must meet facility immunization requirements (e.g., flu shot, COVID-19 if applicable) o Must follow infection prevention, sanitation, and safety protocols Here’s what you’ll need: · High school diploma or GED · Previous long-term care experience is helpful but not required. Here’s what you’ll need to be successful: · Comfortable working with the geriatric population · Patient and attentive to residents’ needs · Strong attention to detail · Positive attitude and willingness to learn · Reliable, punctual, and flexible · Ability to work well independently and as part of a team · Eager to grow professionally while contributing to a mission that truly matters Here’s what we offer: · Competitive starting wage (higher based on experience) · Health, Dental, and Vision insurance at affordable rates · Holiday Pay · Paid Time Off (PTO) · Employee Meals · 401(k) retirement plan For more than 60 years, Bethel Lutheran Home has been a trusted provider of exceptional care to our community’s older adults. Help deliver quality care – one meal at a time! If you’re ready to make a meaningful impact on our residents’ health, comfort, and daily experience, we’d love to meet you!
Market context
In South Dakota, nursing support roles such as CNA and Medication Aide positions are often sought in long-term care and related facility settings, where dependable staffing is important. Competition can center on active certifications, comfort with hands-on care, and experience in similar environments. Review the AI-summarized requirements and benefits on this platform to save time, and if you apply, emphasize your certifications and any facility-based experience.