Support Coordinator - C&A Developmental Services

Support Coordinator, Child & Adolescent Developmental Services Annual Salary

• $50,604
• Work
• Schedule:
• M-F 8:30a - 5:00p Our Organization Since 1971, the Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders. Core Responsibilities The Support Coordinator for Child & Adolescent Developmental Services ensures continuity of care for children and adolescents with intellectual and developmental disabilities by coordinating services and supporting informed, person-centered decisions.

Key responsibilities include developing individualized, person-centered plans; connecting clients and families to appropriate providers and community resources; monitoring service delivery and progress toward outcomes; advocating for needs across systems; and supporting community integration across medical, educational, vocational, and recreational domains in alignment with discharge protocols.

Required qualifications

• Bachelor’s degree in Human Services, such as Social Work, Psychology, or Counseling
• One (1) year of experience in support coordination services with the assigned population

• A Typical Day Your day is primarily onsite working within a collaborative, professional team environment focused on service excellence and empathetic care.
• You’ll balance scheduled touchpoints with families and providers with time to update records, review plan milestones, and prepare for upcoming meetings.
• Throughout the day, you’ll navigate a fast-moving service landscape—shifting between problem-solving, coordinating next steps, and ensuring families have clear, practical information to make informed choices.
• You’ll also spend focused time tracking progress toward outcomes and confirming that supports remain aligned as needs change, helping maintain steady momentum toward successful transitions and discharge goals.
• Our Benefits Medical, Dental, and Vision coverage Life Insurance Flexible Spending Account (FSA) Annual & Sick Leave 11 paid holidays Participation in the Virginia Retirement System (VRS) Join Us!
• If you are ready to apply your coordination and advocacy skills to meaningful work, we encourage you to submit your application.
• The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.