Carbon Health·Campbell, California
The Medical Assistant supports providers by performing direct patient care tasks, including taking vitals, blood draws, and EKGs. They also manage administrative duties, coordinate patient flow, and maintain a clean clinical environment to ensure efficient clinic operations.
The Urgent Care Medical Assistant in Clinic Operations supports providers in delivering timely, high-quality patient care in a fast-paced, walk-in urgent care setting. Working 10-hour shifts from 8:45 a.m. to 7:15 p.m. with a 30-minute lunch, this per diem, hourly role requires flexibility, strong clinical skills, and excellent communication. You will perform direct patient care tasks, assist with clinical procedures, and manage essential administrative and documentation duties to keep patient flow efficient and ensure a positive experience for every patient who enters the clinic.
What You'll Do Greet and room patients, obtain and document accurate vital signs, medical histories, and chief complaints in the medical record system.
Perform blood draws (phlebotomy), administer injections, and conduct EKGs in accordance with provider orders and clinical protocols.
Prepare patients and exam rooms for procedures, ensuring proper supplies, equipment, and infection control standards are maintained.
Support providers during examinations and minor urgent care procedures by setting up instruments, assisting as needed, and providing patient support.
Manage medical records, including accurate and timely documentation of patient encounters, treatments, and test results.
Answer phones and respond to patient inquiries with professional phone etiquette, routing calls and messages appropriately.
Coordinate patient flow to minimize wait times, including communicating with front desk, providers, and other staff regarding room availability and patient status.
Perform basic diagnostic support such as point-of-care testing (as permitted) and ensure proper specimen handling, labeling, and documentation.
Maintain a clean, safe, and well-stocked clinical environment, including cleaning and restocking exam rooms between patients.
Follow all clinic policies, safety protocols, and regulatory requirements to ensure patient and staff safety in the urgent care setting.
Collaborate with the urgent care team to support a patient-centered, efficient, and compassionate care environment during 10-hour shifts.
Minimum 1 year of experience as a Medical Assistant or similar clinical support role, preferably in an urgent care, emergency, or ambulatory care setting. Demonstrated proficiency in blood draws (phlebotomy), including safe venipuncture technique and specimen handling. Demonstrated proficiency in administering injections, including vaccines and medications, in accordance with provider orders and protocols. Demonstrated ability to perform and obtain quality EKGs, including proper lead placement and basic troubleshooting of equipment. Strong patient care skills, with the ability to interact compassionately and professionally with patients of all ages in a fast-paced environment. Experience with medical records documentation (electronic or paper), with attention to accuracy, completeness, and confidentiality. Professional phone etiquette and clear verbal communication skills for interacting with patients, providers, and staff. Ability to work 10-hour shifts (8:45 a.m. to 7:15 p.m.) with a 30-minute lunch and to adapt to changing patient volumes and priorities. Knowledge of basic infection control practices and standard precautions in a clinical environment. Ability to stand, walk, and move throughout the clinic for extended periods and to assist with occasional lifting or positioning of patients as needed.
Candidates must have at least one year of experience as a Medical Assistant, preferably in an urgent care or emergency setting. Proficiency in phlebotomy, injections, and EKG administration is required, along with the ability to work 10-hour shifts.
Market context
In California, support-services roles in outpatient and clinic settings are typically in steady demand because they help keep patient flow, documentation, and front-desk or clinical support running smoothly. These positions can be competitive when employers want candidates with a high school diploma, a medical assistant certificate, BLS certification, and prior outpatient experience. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your certification dates and outpatient experience before applying.
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