UPMC·Erie, Pennsylvania
The Medical Assistant manages patient flow, collects medical histories, and assists physicians with clinical procedures and examinations. They are also responsible for administrative tasks such as scheduling, insurance verification, and maintaining medical records.
UPMC Hamot Orthopaedics is seeking a full-time Medical Assistant to join their team!
This position will work day-shift, Monday through Friday.
No holidays, evenings or weekends are required.
Occasional travel to other office locations may be required based on staffing needs.
Experience rooming patients, working in an orthopaedic office setting and acquiring authorizations are preferred but not required.
Title and starting pay rate of this position may vary based on years of experience.
What Can UPMC Do for You?
A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave Competitive pay for the work that you do
Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms. Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures. Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record. Answering calls and providing pertinent information including patient education as directed. Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
High school diploma or equivalent is required. Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
A high school diploma or equivalent is required along with basic computer skills and knowledge of medical terminology. Candidates must obtain CPR/BLS certification within 30 days of hire.
Market context
Support-services roles in Pennsylvania are often tied to steady staffing needs in hospitals and care facilities, especially when teams need reliable coverage for patient support and daily operations. These positions can be competitive because employers may prefer candidates with CNA and current BLS credentials, plus prior acute or rehabilitation hospital experience, even when experience is not required. Review the AI-summarized requirements and benefits here to save research time, and confirm your certification dates and hospital experience before applying.
