Crisis Services Administrative Assistant
Bellefaire JCB·Shaker Heights, Ohio
Bellefaire JCB·Shaker Heights, Ohio
The Administrative Assistant manages client records and insurance verification within the Electronic Health Record system. They provide operational support to the Community Crisis and Trauma Department through scheduling, billing, and office maintenance.
Salary range is $45,000 - $50,000 / year depending on relevant education and experience.
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 100% paid parental leave for childbirth, adoption, and foster care, plus comprehensive fertility and IVF support 50% tuition reduction at Case Western Reserve University for the MSW program 403(b) retirement plan with an employer match Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care
Education: Minimum High School Diploma required.
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Under the direction of the Director of Community Crisis and Trauma and the Chief Clinical Officer, the Administrative Assistant is an integral part of the Continuous Quality Improvement process of BJCB. The Administrative Assistant works proactively within the Community Crisis and Trauma Department to ensure all department work is completed in a timely and efficient manner and discretion is exercised in handling written and verbal material that is confidential and personal in nature. Further, the Administrative Assistant ensures that client information disseminated outside the Agency conforms to all appropriate internal and external rules and regulations.
A minimum of a high school diploma and 2-3 years of office experience are required. Candidates must demonstrate strong interpersonal skills, cultural competency, and the ability to handle confidential information.
Market context
In Ohio, Crisis Services Administrative Assistant roles are typically tied to behavioral health, social services, and emergency-response support, so demand often follows the needs of agencies serving high-need communities. These positions can be competitive because employers look for office experience plus strong interpersonal skills, cultural competency, and discretion with confidential information. Before applying, compare how your background supports scheduling, records handling, and front-desk coordination, and note that the job requirements and benefits on this platform are AI-summarized from the original job description to save research time.