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EH

Telephonic Nurse Case Manager II

Elevance Health·Indianapolis, Indiana

$75,680 - $119,196/yr·Full Time·Remote Ok·5-10 yrs·Posted 4 days ago
Practice for this role

About the role

The Telephonic Nurse Case Manager II manages care for members with complex and chronic needs by developing and monitoring individualized care plans. They coordinate internal and external resources and collaborate with Medical Directors to optimize member health outcomes.

Anticipated End Date: 2026-07-31

Position Title: Telephonic Nurse Case Manager II

Job Description

Telephonic Nurse Case Manager II Location: This role enables associates to work virtually full-time, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Hours

  • Monday–Friday 9:00 AM–5:30
  • PM with two evening shifts each week from 11:30 AM–8:00 PM (in your time zone). *This position will service members in different states; therefore, Multi-State Licensure will be required. The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically.
  • How you will make an impact: Ensures member access to services appropriate to their health needs. Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment. Assists in facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements. Coordinates internal and external resources to meet identified needs. Monitors and evaluates effectiveness of the care management plan and modifies as necessary. Interfaces with Medical Directors and other Health Professionals on the development of care management treatment plans. Assists in problem solving with providers, claims or service issues. Assists with development of utilization/care management policies and procedures.
  • Minimum
  • Requirements: Requires BS in a health-related field and minimum of 5 years of nursing clinical experience. Current, unrestricted RN license is required. Multi-state licensure will be required, as individuals will be providing services in multiple states.
  • Preferred
  • Capabilities,
  • Skills and
  • Experiences: Experience with the Microsoft Office suite and/or the ability to learn new computer programs/systems/software quickly, preferred. Ability to talk and type at the same time, preferred. Background in an acute care setting (e.g., hospital/ED/ICU/med-surg), preferred. Telephonic and/or virtual nursing experience, preferred. Managed Care experience, preferred. Certification as a Case Manager, preferred. Minimum 2 years’ experience in acute care setting. For candidates working in person or virtually in the below locations, the salary
  • range for this specific position is $75,680 to $119,196.
  • Location(s): New York, Virginia In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Job
  • Level:
  • Non-Management
  • Exempt
  • Workshift:
  • Job
  • Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE

Workday keeps job postings active through 11:59:59 PM on the day before the listed end date.

Example

If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.

Requirements

Requires a Bachelor's degree in a health-related field, a current unrestricted RN license, and at least 5 years of clinical nursing experience. Multi-state licensure is mandatory for this role.

  • bachelor degree
  • professional certificate
  • Care Planning
  • Patient Assessment
  • Microsoft Office Suite
  • Care Management
  • Managed Care
  • Utilization Management
  • Acute Care Nursing
  • Multi-State Licensure
  • Case Management Certification
  • Telephonic Nursing

Benefits

  • Paid Time Off
  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Paid holidays
  • Life insurance
  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
  • Wellness programs
  • Merit increases
  • Short and long term disability benefits
  • Financial education resources

Posting details

Employment type
Full Time
Work arrangement
Remote Ok
Experience
5-10 yrs
Salary
$75,680 - $119,196/yr
Locations
Indianapolis, Indiana; Houston, Texas; Tampa, Florida; Norfolk, Virginia; Richmond, Virginia; Latham, New York; Miami, Florida; Atlanta, Georgia; Grand Prairie, Texas
Posted
Jul 24, 2026
Closes
Jul 31, 2026
Application
Employer website
EH

Hiring organization

Elevance Health

Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner. Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full...

Salary listed on 21 jobs
IndustryHospitals and Health Care
TypePublic Company
Size10,001+ employees
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Market context

Indiana nursing roles need practical readiness

Indiana nursing roles often stay in demand across hospitals, long-term care, and outpatient settings, especially for candidates who can show dependable patient care skills and flexibility. Competition can be stronger for roles that prefer phlebotomy training or science experience, so highlighting competency assessment results and any hands-on clinical exposure can help. Review the AI-summarized requirements and benefits here to save time, then confirm the original posting before applying.

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