The Salvation Army Eastern Territory·Philadelphia, Pennsylvania
The Case Manager is responsible for client assessment, housing plan development, and providing guidance and counseling to residents. They manage referrals to social services, document resident progress, and handle all client track data input.
About the Eliza Shirley House Resolution Center: The Salvation Army’s ESHRC is a safe and welcoming emergency housing program offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency. The goal of the ESHRC is to support individuals experiencing homelessness address immediate barriers to self sufficiency, identify and access longer term housing support, and resolve their immediate housing crisis. All populations experiencing homelessness, including single men and women, couples, and families with children are accepted. Description of Position: The Case Manager is responsible for client assessment, housing plan development, regular contact with the client to assess progress and needs, provision of guidance and counseling to residents as needed, making referrals to social services not provided at the shelter program, preparation of applications for housing, documentation of resident progress and of services, ensuring completion of required forms, staff consultation, and completion of all client track data input for clients. The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Bachelor’s degree in Social Work, or enrolled in MSW program. Must be computer literate and skilled in Word and Excel. Must be able to negotiate the Internet. Must have excellent verbal and written communication skills. Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment. Must understand and support for the Mission of The Salvation Army.
Please submit your resume and cover letter as instructed below: External candidates interested in this position please apply online at http://careers.salvationarmy.org. Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com. No Phone Calls Please. Released by the Divisional Human Resources Department on 7/22/26. _____________________________________________________________ All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status. The Salvation Army’s Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Requisition No. 2648
Market context
In Pennsylvania, case manager roles are commonly tied to behavioral health, human services, and community support programs, so demand often follows local service needs and agency staffing levels. These positions are competitive because employers usually look for a human services degree, related mental health experience, and a valid driver's license, while benefits such as dental, vision, life insurance, paid holidays, and paid time off can help distinguish offers. Review the AI-summarized requirements and benefits on this platform to quickly compare fit before applying.
