Meharry Medical College·Lexington, Massachusetts
The Medical Assistant provides direct patient care and clinical support under provider supervision, including preparing patients for exams and administering injections. They also manage front-office clerical duties such as scheduling, medical record maintenance, and patient communication.
The Medical Assistant, under general supervision and direction, renders patient care in accordance with regulatory, licensing and accreditation standards and provider’s orders.
Assists physicians or other providers in preparing patients for examinations, treatment and implementing patient care treatment programs; performs related technical tasks that support the provider.
Essential Functions (Principal Duties and Job Responsibilities): Performs front office and other clerical duties that include, but are not limited to: answering phones, taking and relaying messages; greeting patients; scheduling initial and return appointments; preparing, pulling, filing medical records; obtaining patient demographic information and inputting into computer; checking patients out; collecting fees from patients; and assists with other clerical functions such as compiling data for reports and records.
Adheres to Department policies, procedures, protocols and standards.
Documents all patient interventions and responses thoroughly in patient’s medical record; tracks laboratory and diagnostic test results; communicates results and orders to patients as directed by the Provider.
Conduct patient callbacks as directed by physicians.
Accurately document patient’s comments and/or progress completely in patient’s medical record.
Reviews written and verbal instructions, educational materials and procedure consent forms with patient and/or family members.
Schedules tests, surgeries and obtains proper authorization and/or precertification.
Arranges patient’s follow-up or referral appointment scheduling.
Disinfects patient rooms after each patient and sterilizes equipment and instruments according to office schedule, procedures and/or manufacturer’s recommendations.
Maintains a clean and orderly patient environment (removing soiled linen, disposing of waste, etc.) according to universal precautions and OSHA standards.
Performs other related duties as assigned.
Required: Demonstrates general understanding and knowledge of front/back-office standards, procedures, medical terminology and medical office practices. Ability to administer vaccinations and give injections. Knowledge and capability of documenting electronic health records in EMR system. Knowledge of examination, diagnostic and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Skill in establishing and maintaining effective working relationships with patients, medical staff and the public. Ability to interpret, adapt and apply guidelines and procedures Ability to operate computer keyboard, terminal and printer, general office equipment, special medical and telephone equipment Knowledge, Skills, Abilities Preferred: Ability to handle multiple tasks, independently, under pressure. Ability to maintain quality control standards Ability to react calmly and effectively in emergency situations Education and Experience Required: High School diploma or GED required.. Basic Cardiac Life Support Certification preferred Bilingual (Spanish) desired One-two years of relevant experience working in a clinic setting Education and Experience Preferred: Three to Five years of relevant experience working in a clinic setting preferred. Associate’s degree or higher preferred. Basic Cardiac Life Support Certification preferred Licensure, Certification or Registration Required: Medical Assistant Certification from either the American Association of Medical Assistants (AAMA) or the American Medical Technologist (AMT) is preferred Equal Employment Opportunity Statement Meharry Medical College complies with Title IX and is an affirmative action employer. Candidates will be considered for employment without discrimination for an non-merit reason such as race, color, national origin, sex, religion, age, handicap or veteran status.
A high school diploma is required, while an associate degree and Medical Assistant certification (AAMA or AMT) are preferred. Candidates should have one to five years of clinic experience and Basic Cardiac Life Support certification is desired.
Market context
In Massachusetts, medical assistant roles are commonly sought in busy outpatient and specialty settings, where bilingual support can be especially valuable. This role is competitive because employers want candidates who are program graduates, CPR-certified, and able to communicate in both English and Spanish; a medical interpreter course can strengthen your application. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification dates and language skills before applying.