Torrance Memorial Medical Center·Torrance, California
Performs blood specimen collection and preparation for adult, pediatric, and infant patients while adhering to infection control guidelines. Manages patient registration, insurance verification, and clerical documentation within the laboratory information system.
Under general direction of the Manager of Pre-Analytic Services, works cooperatively with all team members to perform tasks related to registration, specimen collection and preparation for analysis. Assists with communication & information distribution between the Clinical Laboratory, patients, Hospital Staff and MD offices. #LI-LP1 Core Competencies Identifies, collects and labels blood specimens according to procedures.
Utilizes various venipuncture devices.
uses good handwashing technique, adheres to isolation policy, cleaning equipment between patients.
Performs blood specimen collection for adult patients.
Performs blood specimen collection for pediatric and infant patients.
Ensures communication is appropriate to the age and status of the patient.
Prioritizes and coordinates work to achieve maximum productivity and efficiency.
Performs up to 6 venipunctures per hour.
Meets blood culture contamination rate of < 1.0%.
Meets practice standard for specimen quality (hemolysis, clotted and QNS specimen rates).
Performs clerical and computer-related documentation accurately.
Ensures quality specimen draws by contacting Lab if unsure of specimen requirement and follows pre-analytic processes for specimen stability.
Uses the appropriate hand off communication techniques (SBAR) when appropriate.
Reviews notification tools in the department daily to stay current with changes and issues. Reviews e-mail and responds as needed.
Demonstrates an active problem solving attitude & positive approach to all aspects of job
Maintains safe work area by observing all safety procedures and reporting any unsafe conditions or practices to the appropriate personnel.
Participates in hospital performance improvement activities (kaizens, lean initiatives) when appropriate.
Maintains patients’ rights by ensuring that all patients are provided with the patient rights documents and by maintaining patient confidentiality, privacy and security.
Reviews physician order for completeness to ensure compliance during intake process.
Collects all required data elements to complete the intake process within the hospital revenue cycle system.
Uses the Admitting/Financial System for the following functions: Admitting, resolves insurance issues Billing Credits
Maintains basic working knowledge of all sponsored programs such as Medicare, Medi-Cal, Tricare and all other payers; as well as contracted insurance payers and authorization requirements.
Validates patient eligibility, benefits, and medical group affiliation as well as obtaining insurance verification and notification as needed. Validation may be performed via the telephone, payer website, or hospital registration application.
Maintains proficient working knowledge of Medicare Secondary Payor Questionnaire policy and procedures.
Performs the following functions in LIS: Enters test requests, provides test results, processes specimens
Answers incoming calls: Takes verbal orders, provides patient results, forwards calls to appropriate party or laboratory section, answers patient questions, ensures that the lobby is well maintained. maintains printers, copiers and fax machines. inventory control for the Front Office
Processes specimens to meet State Newborn Metabolic Screen Program Regulations.
Department Specific Competencies: Education Degree Program High School Diploma/GED or Higher Education N/A
Additional Information: Experience Number of Years Experience Type of Experience 0
Additional Information: N/A
License / Certification Requirements CA CPT Certification at time of application
Compensation Range $20.35 - $29.32 / Hour
Requires a High School Diploma or GED and a valid CA CPT Certification at the time of application. No prior years of experience are required for this entry-level position.
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Market context
Administrative roles in California healthcare and social services often draw steady demand because organizations need staff who can coordinate operations, support teams, and manage patient- or client-facing workflows. These positions are competitive when employers seek a bachelor’s degree, several years of relevant experience, strong Microsoft Office skills, and clear communication, along with screening requirements such as a background check and TB test. Review the AI-summarized requirements and benefits on this platform to save research time, then confirm your experience matches the posting before applying.
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