Metropolitan Family Services·Merrionette Park, Illinois
Provides community targeted case management for high-risk CCBHC clients, including those in crisis or transitioning from institutional settings. Responsible for developing individualized treatment plans, coordinating care with multidisciplinary professionals, and documenting services in electronic health records.
If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.
Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!
We are currently looking to fill a Targeted Case Management Specialist role at our Merrionette Park Office.
$2,500 Sign-on Bonus for first-time employees with MFS! ($1,250 on the first paycheck and $1,250 after 6 months of employment).
Provides community targeted case management to CCBHC clients who meet at least one of the following criteria
Individuals at high risk of suicide or overdose.
Those experiencing an acute crisis episode (needing ongoing crisis stabilization supports).
Individuals in critical transitions, such as homelessness or transitioning back to the community from an incarcerated setting (jail or prison).
Individuals transitioning from an institutional setting, such as a hospital, nursing facility, or residential treatment center.
Clients already enrolled in intensive programs like Assertive Community Treatment (ACT), Community Support Team (CST), or Violence Prevention – CST.
Individuals receiving supported housing or supported employment services.
Gathers information for the IM+CANS identifying medical, social, legal, educational, and housing needs.
Develops specific goals integrated into the IATP (Individualized Assessment and Treatment Plan) related to identified targeted case management needs.
Actively leads care planning process that specify direct care resources to meet physical and psychosocial needs; by prioritizing problems and establishing mutually agreed upon goals specific to the client.
Documents the care and case management plans and other vital information in electronic health record after each contact and service.
Monitors daily alerts for participants entering an emergency room or inpatient hospital processes and other coordinated care interfaces, following up with clients and facilitating post-discharge appointments.
Participates as assigned in participant education, including development of materials, conducting presentations or supporting other team members in such efforts.
Works with multidisciplinary professionals and community agencies to provide a continuum of coordinated care to meet the complex needs of clients.
Participates in agency and site based required meetings and trainings.
Other duties as assigned.
• Satisfactorily pass all relevant screening and criminal background checks.
• Driving for work required with transportation of clients preferred in a personally owned vehicle .
Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here [https://www.metrofamily.org/careers/benefits/]!
Medical Coverage, Dental Coverage, and Vision Coverage.
Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
Market context
Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.
