Texas Children's Hospital·The Woodlands, Texas
The Medical Assistant provides direct care to low-acuity pediatric patients, including gathering patient data, documenting vital signs, and assisting providers during examinations. They are also responsible for administering medications, performing laboratory tests, and coordinating patient referrals.
We are searching for a per diem Medical Assistant Urgent Care — someone who works well in a fast-paced setting. In this position, you will gather information, assess, and provide direct care to patients. Works collaboratively with other members of the healthcare team to render population appropriate care for low-acuity pediatric patients.
Think you’ve got what it takes?
Job Duties & Responsibilities
Assists with the collection of patient/family data. Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol. Collects and documents vital signs, height/weight, and reason for visit. Graphs data per site protocol. Documents current medications, allergies, and other information per site protocol with 100% accuracy.
Provides general patient care. Prepares patient for examination per site protocol. Assists provider, as directed, during treatments, examinations and testing as directed by provider and within scope of site. Completes treatments as directed by provider and within scope of site. Documents all interventions per site protocol. Calls in prescription refills as directed by provider and per site protocol. Takes messages and returns calls from parents – offers telephone health advice per site protocol and under provider’s direction. Assists provider in providing office emergency patient care. Maintains current CPR certifications. Keep rooms stocked with supplies per site protocol. Notifies Site Manager, or designee, of needed supplies weekly.
Administers medication and immunizations. Administers medication and immunizations as directed by physician per site protocol. Documents administration of medication and immunizations in the medical record per site protocol. Reports all medication and immunization errors to supervisor immediately after becoming aware of the error. Documents adverse reactions to medications per policy and procedure. Notifies Site Manager, or designee, of needed medication and supplies weekly. Maintains integrity of medication supplies by following infection control and inventory control guidelines.
Assists with education of patient/family. Provides patient/family education as instructed by the physician or site protocol. Documents such education in the medical record.
Coordinates referrals. Assures family has contact information for referral. Assures family has any documentation needed for referral.
Collects Specimens and Performs Laboratory Test. Verifies provider order and patient per site protocol. Collects and processes specimen according to manufacturer’s instructions and using proper technique. Follows site protocol in reporting and documenting results. Performs and documents scheduled quality control, instrument maintenance and calibration procedures according to manufacturer information. Maintains and prepares reagents appropriately and performs and documents required reagent checks, including monitoring of expiration dates. Takes appropriate action and documents out of control values per manufacturer guidelines. Troubleshoots and documents instrument problems and makes minor adjustments, when applicable, by consulting instrument manual and the appropriate technical support service. Participates in CLIA/COLA-approved proficiency testing program. Maintains records of proficiency results. Communicates any quality control issues, proficiency issues and/or instrument failures to Lab Medical Director and Site Manager as they occur. Coordinates with outside lab by verifying where patient is to go for lab and documents per site protocol. Directs patient to approved lab if specimen is not to be obtained in site. If specimen is sent to an outside laboratory, ensures the specimen is collected and sent per site and lab protocols. Assures results are received and provider is notified of results. Reports all lab errors immediately to supervisor after becoming aware of error. Assures encounter form reflects test performed. Notifies site manager, or designee, or needed laboratory supplies weekly. Assures compliance with regulatory requirements, i.e., CLIA/COLA, and OSHA.
Screens patient phone calls. Screens present patient complaint per site protocol. Screens phone calls per site protocol and within scope of site standards. Documents all clinical patient phone calls per the organization's recommendations. Responds appropriately in emergency situations per site protocol.
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Texas Children’s Urgent Care offers high-quality, efficient and affordable after-hours patient care in nine convenient community locations across the greater Houston area. Texas Children’s Urgent Care has also expanded to serve the children and families of Austin, Texas, with its first community location in South Austin. Staffed by board-certified pediatricians who have privileges at Texas Children’s Hospital, our Urgent Care team can diagnose and treat a wide variety of common pediatric ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic reactions and more. We also provide procedures such as antibiotic injections, breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab services, laceration repair and x-rays on-site.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Candidates must have a high school diploma or equivalent and a BLS certification from the American Heart Association. Graduation from a medical assisting or EMT program and one year of related work experience are preferred.
Market context
In Texas, operations roles tied to psychiatry are often competitive because employers look for candidates who can combine clinical credibility with regulatory compliance and day-to-day coordination. This posting centers on a current Texas medical license, Board Certification eligibility in Psychiatry, and DEA controlled substances registration, so review your licensure status and documentation before applying. Job requirements and benefits on this platform are AI-summarized from the original job description, helping you assess fit faster without reading every detail first.
