Team Select Home Care·Boston, Massachusetts
The Case Manager develops and implements individualized patient-centered care plans while overseeing the care of assigned patients and ancillary staff. They are responsible for conducting initial evaluations, coordinating care between healthcare providers, and maintaining accurate clinical documentation in compliance with state and federal regulations.
The Case Manager is a qualified registered nurse with the ability to provide and oversee the care of assigned patients and associated staff in accordance with physician orders and the plan of care per state Practice Act. In this role, you will report to the Director of Nursing/Director of Patient Care Services/Clinical Supervisor/Nursing Supervisor/Clinical Manager.
Develops, delivers/implements, revises, and evaluates individualized patient-centered care plans under the supervision of a physician Provides case management to an assigned group of patients and ancillary staff Understands and submits required data collection sets (OASIS, PAR, etc.) and other documentation as requested by the state and/or, federal government and insurance payers within required timeframes Makes the initial evaluation visit and regularly reevaluates the patient’s nursing needs per state and payor requirements Acts as an advocate for patient welfare and coordinates care between patients, their families/caregivers and/or their authorized representative, the agency and other healthcare providers/facilities/ outside agencies Furnishes those services requiring substantial specialized nursing skill according to competency level Demonstrates problem solving abilities and positive interpersonal communication skills Identifies care preferences of patients and verifies that interventions meet the patient’s needs and their goals of treatment Initiates appropriate preventive and rehabilitative nursing procedures Prepares clinical and progress notes for each patient visit and summaries Attends case conferences as assigned Informs physician and other personnel of changes in the patient’s condition and needs Counsels the patient and family/significant others in meeting nursing and related needs. Educates on the proper home health strategies and procedures utilizing community resources as applicable Observes and reports patient symptoms, reaction to treatments, drugs and changes in the patient’s physical or emotional condition, responsible for medication reconciliation Participates in in-service programs, supervising and teaching other nursing personnel as assigned Administers medication per agency policy and physician orders Provides written instructions for aides or other ancillary disciplines caring for the patient Processes orders and notifies physician of patient needs and changes in condition Refers cases with physician’s orders to Physical Therapist, Speech Language Pathologist, Occupational Therapist and Medical Social Worker for those patients requiring their specialized skills Understands and adheres to the Policy/Procedure, Best Practices, Infection Control Plan, EMS Plan, and the Compliance Plan Participates in clinical record/utilization review of medical records and quality assurance and performance improvement (QAPI) quarterly and as assigned. Reports/records all applicable infections, occurrences, and complaints Submits documentation within 24 hours or per state requirements Maintains confidentiality of patient, employee, and agency matters Takes on-call duty nights, weekends, and holidays, as assigned. When functioning as the on-call RN acts as the after-hours supervising nurse and makes nursing assessment and triage decisions under the guidance of the overall Clinical Supervisor as applicable Immediately reports to Nursing Supervisor any patient incidents/variances or complaints Demonstrates competent performance of technical skills according to established procedures Maintains acceptable attendance status, per Agency policy Reports all incomplete work assignments to Nursing Supervisor Demonstrates effective time management skills through daily documentation and infrequent overtime for routine assignments Ensures that the following information/instruction is given in writing to the patient/caregiver/representative: visit schedule with frequency of visits, complete medication profile, any treatments to be administered by agency staff (POC), any other pertinent instruction related to the patient’s care needs, name and contact information of the agency’s Clinical Manager Performs all other duties as assigned
Average computer skills with competency in media communications Must have the physical abilities to perform the described duties Able to organize work procedures through time management, assume responsibility and effectively supervise ancillary disciplines per state requirements Able to secure transportation and travel as required Able to apply professional training to critically think through patient needs, follow physician’s orders and produce accurate records of nursing activity within agency guidelines Acceptance of philosophy and goals of this Agency Ability to exercise initiative and independent judgment Able to meet all health requirements for clearances and for current CPR Able to maintain licensure and continuing education as applicable Excellent verbal and written communication
Graduate of an approved school of professional nursing and currently licensed in the state(s) in which practicing Minimum (1) year nursing experience required; prior home health experience preferred.
“You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations.” Requires the ability to write, dictate or use a keyboard to communicate directives. Utilizes proper body mechanics in multiple environments. Requires the ability to function in multiple environments.
+ Perks of Joining the Team Select Family Medical, Dental, and Vision Insurance Paid Time Off and Paid Sick Time 401(k) Referral Program
$70,000 - $85,000 / salary with bonus Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.
Market context
In Massachusetts, case manager roles are commonly tied to ongoing needs in healthcare, behavioral health, and community services, where employers look for candidates who can coordinate care and respond to psychosocial and crisis situations. These roles are competitive because they often require both direct human services experience and strong counseling skills, while benefits may be a factor in comparing offers. Review the AI-summarized requirements and benefits on this page to save research time, and tailor your application to show relevant case coordination and crisis intervention experience.
