Well Care Health·Wilmington, North Carolina
The Intake Coordinator manages the referral process for patients and facilitates the flow of information between staff, physicians, and patients. They are responsible for assessing referrals and interpreting reimbursement and coverage guidelines.
The Intake Coordinator – LPN works under the supervision of the Intake Manager.
The primary functions of this position are to respond to inquiries about existing services and other resources in the community, initiate and facilitate the referral intake process for patients in all stages of life, facilitate the flow of patient information to/from staff nurses, patients and physicians, and to assist staff with problem solving.
Performs other appropriate duties as assigned.
PRIMARY JOB DUTIES Assess referrals as they are called or arrive in the office.
Collaborates with coordinators for disposition of referrals.
Interprets department policies, reimbursement and coverage guidelines for referral sources and general public.
Appropriately communicates information according to department policies and procedures.
Contributes to program effectiveness.
Organizes and performs work effectively and efficiently.
Maintains and adjusts schedule to enhance department performance.
Demonstrates a daily commitment to the values of the agency.
Demonstrates positive interpersonal relations in dealing with all members of the organization.
Maintains and promotes customer loyalty.
Effectively demonstrates the mission, vision and values of the agency on a daily basis.
Maintains confidentiality.
JOB SPECIFICATIONS Education: Graduate of an accredited school of nursing LPN program.
Licensure / Certification: Licensed to practice nursing in the state of NC.
Candidates must be a graduate of an accredited LPN program and licensed to practice nursing in North Carolina. At least two years of nursing experience is required, preferably in home health or case management.
Market context
North Carolina nursing jobs often reflect steady demand in hospitals, clinics, and long-term care settings, especially for RNs who can provide age-appropriate care across patient populations. These roles are competitive because employers typically want an approved nursing-school graduate with a current North Carolina RN or Compact License and active AHA BLS certification. Review the AI-summarized requirements and benefits here to save research time, and confirm your license status and BLS renewal before applying.
