Vinfen·Hyannis, Massachusetts
The Community Health Worker provides care coordination and connects individuals with psychiatric conditions or substance use disorders to social services and community resources. They perform outreach, contribute to care planning, and provide health and wellness coaching to address social determinants of health.
Overview The Community Health Worker (CHW) provides care coordination and connection to social services and community resources to individuals with psychiatric conditions and/or substance use disorders, individuals experiencing or at risk for being homeless, and individuals who may be involved in the justice system, many of whom receive services at Vinfen’s Community Behavioral Health Center and Restoration Center. The CHW is a key member of a larger care team and works closely with a Team Leader, housing support specialist and licensed behavioral health clinician. The CHW provides outreach and engagement to members within various community settings, contributes to the development of assessment and care planning, focuses on health and wellness coaching, and coordinates health care and community-based resources to address Social Determinants of Health.
Typical Requirements:Minimum of 3 years care management experience preferred. Experience working with people living with Serious Mental Illness (SMI) and/or Substance Use Disorder (SUD). Bi-lingual/bi-cultural applicants and those with lived experience of psychiatric conditions or substance use disorders are encouraged to apply. Preferred /Required Education:BA/BS in human-services related field preferred. Experience may be considered a substitute for academic training. Driving Requirements:Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check. Physical Effort:Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist clients with tasks of daily living. Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand, and move around the facility. Ability to speak, hear, and communicate with clients, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Required Certifications:CPR is required within two weeks of hire First Aid is required within two weeks of hire Required Credentials/Licenses:Certified Community Health Worker (CHW) preferred. Pay Range USD $51,250.00 - USD $51,250.00 /Yr.
A bachelor's degree in a human-services field is preferred, along with a preference for 3 years of care management experience. Candidates must have a valid driver's license and be able to obtain CPR and First Aid certifications.
Market context
Community Health Worker roles in Massachusetts are often tied to care coordination, outreach, and support for patients navigating social and health services, so demand tends to follow organizations focused on community-based care. These positions can be competitive because employers look for strong communication, comfort with Microsoft Office and Electronic Medical Records, plus BLS certification and a plan to complete CHW core competency training within two years. Before applying, review the summarized requirements and benefits here—pulled from the original job description to save research time—and be ready to show examples of patient support, documentation, and teamwork.
